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Resolved Joelle
(@joelle)

11 years, 10 months ago

I’ve had this issue before with a client and either you re-indexed the site or it just worked itself out, but my nrelate images are not showing up. When I go to the settings, it tells me that I need to reindex, but you can’t click the “Reindex” button. It’s grayed out.

Can you please help? The url is https://tenth-muse.com

Thank you!

https://www.ads-software.com/extend/plugins/nrelate-related-content/

Viewing 15 replies - 16 through 30 (of 43 total)

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burakace
(@burakace)

11 years, 2 months ago

Hi, we are having the same problem on our site, can you please look into it a.s.a.p Website

katrina@nrelate
(@katrinanrelate)

11 years, 2 months ago

@hsingh501 — Sounds like a cache issue since reindexing should get rid of any deleted posts. We can clear cache for you on our end but it looks like you’ve deactivated. Can you please reactivate and let us know so we can take another look?

katrina@nrelate
(@katrinanrelate)

11 years, 2 months ago

@joelle — We took a look and Related Content looks good on your site. Let us know if this is still an issue for you.

fox2fly
(@fox2fly)

11 years, 2 months ago

Hi,

I have the same issue. Button is greyed out. I deactivated plugin and activated again. Additionally there is a message that indexing has been stared.

Website: https://www.fox2fly.com

Would appreciate some help.
Cheers
Pawel

fox2fly
(@fox2fly)

11 years, 2 months ago

Hi,

I have the same issue. Button is greyed out. I deactivated plugin and activated again. Additionally there is a message that indexing has been stared.

Website: https://www.fox2fly.com

Would appreciate some help.
Cheers
Pawel

Thread Starter Joelle
(@joelle)

11 years, 2 months ago

Hey there,

Yes, my issue was resolved, thanks for following up.

joecap1
(@joecap1)

11 years ago

I have a re-index button that is also grayed out.

Please help to fix this.

omnimedfinancial.com

BackY
(@backy)

11 years ago

So many people have this problem, so many of them say THANK YOU, yet I see no solution provided?

Can we please get some steps or tips on how to fix this problem, 10 months and this is still going on?

yourdreamphoto
(@yourdreamphoto)

11 years ago

Hey there!

Having the same issue! Please, reindex my website!

https://www.yourdreamphoto.com

katrina@nrelate
(@katrinanrelate)

10 years, 12 months ago

@fox2fly — Just took a look and we see Related Content working well on your site. Let us know if we can assist further.

– Katrina @ nRelate

katrina@nrelate
(@katrinanrelate)

10 years, 12 months ago

@backy — We definitely want to help you get Related Content up and running on your site. Can you let us know the site URL so we can trouble shoot the issue for you?

– Katrina @ nRelate

katrina@nrelate
(@katrinanrelate)

10 years, 12 months ago

@yourdreamphoto — We see Related Content up and running on your site and it looks great! Let us know if you still need help with this.

– Katrina @ nRelate

katrina@nrelate
(@katrinanrelate)

10 years, 12 months ago

@joecap1 — Thanks for installing nRelate on your site. We reindexed for you on our end and we see Related Content up and running on your post pages now: https://www.dropbox.com/s/z71an5j8n1434t8/Screenshot%202013-12-02%2015.56.55.png

– Katrina @ nRelate

Sachin Verma
(@sachinvermarip)

10 years, 11 months ago

I also have the same issue, Re-index button is grey. I can’t click it on

katrina@nrelate
(@katrinanrelate)

10 years, 11 months ago

@sachinvermarip — Can you let us know your site URL so we can take a look?

– Katrina @ nRelate

Viewing 15 replies - 16 through 30 (of 43 total)

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