RE: Subscriber List not Importing WELL

  • Resolved spanspek

    (@spanspek)


    9 years, 6 months ago

    Good day

    I have imported a csv file with my list of Subscribers. This list contains about 700 entries.
    However, when done, it only successfully imports about 200. So I took it upon my self to start entering the rest manually, it is tiring I must say!! and I cannot keep doing this, something must be done.

    When I was entering, i reached entry 496 and my site went it maintenance mode as the limit was reached. I removed some unnecessary plugins to gain some more space. Nonetheless, my question is, why is the uploading not working properly? If I upload some more, then only a couple of names are imported. I understand the subscriber limit is 2000? no?

    https://www.ads-software.com/plugins/wysija-newsletters/

Viewing 5 replies - 1 through 5 (of 5 total)

  • The subscriber limit has nothing to do with the amount of subscribers you import. If you are running into an import problem that might be a constraint on your server.

    Talk to your host support staff and ask them to increase your PHP variable: max_execution_time to at least 300. They will know what to do.

    Thread Starter spanspek

    (@spanspek)

    Hi there

    Our server host has increased the PHP max_execution_time to 300.
    However the when i upload my csv files, no entry is imported into the list. I have chopped my list into 5 parts of a 100 entry on one csv file.., to no avail.

    Please, get in touch with us here so that we can properly help you: https://support.mailpoet.com/wordpress-forums/

    Thread Starter spanspek

    (@spanspek)

    Thank you MailPoet staff. You guys really went out of your way to solve my issues. ??

    We’re glad you’re happy!

Viewing 5 replies - 1 through 5 (of 5 total)
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