• Hi,
    I’ve been trying out your plugin. It looks good and I’ve had it working well on my localhost copy of my wife’s blog. I installed it on the live version (1150+ posts) and set it to Re-Tag and Re-Link everything. While it worked locally, on the sever (HostGator) it returned an unknown error. Twice. I don’t know it it’s a timeout or if the plugin is doing something that HostGator doesn’t like.

    Can you shed any light on this? I can run the changes locally and restore to the live site, but it’s be a lot nicer to be able to run it on live data.

    Cheers,

    Daniel

    https://www.ads-software.com/plugins/strictly-autotags/

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  • Plugin Author strictly-software

    (@strictly-software)

    Yes, can you not get the APACHE / PHP error logs after running to find out what the actual error message is as without the error details it is hard to debug.

    Also try reading the standard debug info in the Readme.txt file (on this site as well) and on the FB page > https://www.facebook.com/strictlysoftware/ and provide the developer with useful info that will help them > https://blog.strictly-software.com/2014/04/how-to-send-developer-useful.html

    It could be something your host doesn’t provide or is hostgator running PHP7 – if so read up on those errors related to it – however it could be a case of de-activating/uninstalling all plugins apart from this one and seeing if any caused a clash when running together.

    Thanks

    Rob

Viewing 1 replies (of 1 total)
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