reach banner on boxed

Could you try upgrading to the latest version of Reach? You can download it from https://www.ads-software.com/themes/download/reach.1.0.2.zip

Cheers,
Eric

i am using reach child theme, so, what should I do? uninstall reach parent and child and then upload new parent, and then upload a new child again?

You can keep the child theme installed, but just update the parent theme. If you have FTP access, you can upload the theme that way (you’ll need to unzip it first). Otherwise, this plugin will allow you to update via the WordPress dashboard with the zip file: https://www.ads-software.com/plugins/easy-theme-and-plugin-upgrades/

Cheers,
Eric

thanks, that fixed it.