Read more bug

  • Resolved Michael

    (@michael8888)


    2 years, 2 months ago

    If Excerpt of Post is enabled and you use the Send as Newsletter feature in the blog post editor, the plugin will add second Read more link below the featured image. The href attribute of this link is then empty.

    The first Read more link works.

    The bug must have been added after version 4.6. The bug seems to be in wp-mailinglist-plugin.php. If we use the version 4.6.19 of this file with the version 4.8.6 of the plugin, the Read more bug disappears.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tribulant Software

    (@contrid)

    Thank you very much for your report :). We’ll investigate shortly and apply a fix and it would be ready for the next version launch.

    Plugin Author Tribulant Software

    (@contrid)

    @michael8888 – We tried to reproduce this in various ways but could not. Can you please submit a ticket on our website with admin access to your site? Also indicate where we can test this.

    Thank you in advance!

    Thread Starter Michael

    (@michael8888)

    That’s strange. Did you create the newsletter via the widget Send as Newsletter in the WordPress post editor? Only then does the second read more link appear below the image. If you create the newsletter via the Create Newsletter section of the plugin, the problem does not occur.

    And of course I can’t give you admin access.

    Plugin Author Tribulant Software

    (@contrid)

    Our developer says that he did try it the way you asked, creating the newsletter using the “Post”. Checking the “Send as Newsletter” under the post editor and send it multiple times with different conditions.

    If this is happening only on your website, then troubleshooting has to happen there (you can submit a ticket on our website with credentials, not here). If you can disable all your plugins except for ours, then test, it might resolve it. Test also by using a default WP theme. We require that troubleshooting as part of our list of support.

    If it does keep occurring, then are you able to create a staging site where you can give us admin access? For example, if you’re using cPanel, your hosting might have Softaculous (like we offer in our hosting) or WordPress manager where they let you click a button to create a staging site. You can then set up a custom admin user there. You can submit a ticket on our website with credentials, not here.

    • This reply was modified 2 years, 2 months ago by Tribulant Software. Reason: Adding where to submit credentials
    Thread Starter Michael

    (@michael8888)

    I tried with a standard WordPress theme. The only other active plugin was Gutenberg which just disables the WordPress block editor.

    I guess your developer tested with different settings. These were the Send as Newsletter settings:

    Subject: no subject
    Full/Excerpt: Excerpt of Post
    Show Date/Author: Disabled
    Template: Blue Retro

    The bug didn’t exist in version 4.6.

    Our site is too big for all staging solutions. Takes them ages to handle our database. We also don’t use cPanel. We host the server ourselves.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Read more bug’ is closed to new replies.