Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @livewanderplay,

    We investigated the issue which seemed to spread a little, and we couldn’t manage to replicate it. At the present time, it looks being completely gone as it got solved.

    One note on this interesting detail (thanks for pointing that out!):

    I will note however, that when users click the “Comment” button on the email rather than the “Read more of this post” link, they are actually able to reach the new blog post through the “Comment” button – although it lands them at the bottom of the post at the Comment section.

    I guess that the Comment link is different from the Read More one: can you please triple-check this for me in case you still have this issue ongoing? Thanks!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi?@livewanderplay,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter livewanderplay

    (@livewanderplay)

    Hello, please get me a few days to test things out. I saw your response that you sent to all of us about disabling lazy loading and need a bit of time to try it out to see if that fixes things. I will send out a new blog post and see if the issue persists – but need a bit of time. Thanks

    Thread Starter livewanderplay

    (@livewanderplay)

    Hello,

    I just sent a new blog post out and confirm the “Read more of this post” link still does not redirect properly to the blog post.

    Please help resolve.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @livewanderplay

    It seems like I replied to you in this thread: https://www.ads-software.com/support/topic/jetpack-subscribe-function-no-longer-working/

    If that’s about right, I’ll keep the convo in one thread only, and close this one.

    Thread Starter livewanderplay

    (@livewanderplay)

    This (https://www.ads-software.com/support/topic/jetpack-subscribe-function-no-longer-working/) is a totally different thread on the subscribe function no longer working. I just updated the thread on the subscribe function not working: following your instructions to change the theme – it still doesn’t work.

    On this topic:

    The “Read more of this post” link still doesn’t work.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @livewanderplay,

    I see in the other thread that my colleague Bruce asked you to contact us via email; as these two issues might be related, could you please mention also this thread and this issue?

    We appreciate the cooperation, and we hope to fix it soon! It’s been going for too long now, and I can see how this could be annoying.

    Speak soon!

    Thread Starter livewanderplay

    (@livewanderplay)

    Thanks, I have submitted a support request on the link Bruce provided documenting the two issues (Subscribe function and the “Read more of this post” issues) and their respective WordPress support threads to see if they can be resolved.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there @livewanderplay,

    I see your email and I upped its priority to High. We’ll get back to you shortly ??

    Closing this for now!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘“Read more of this post” link on subscribers email is not directly properly’ is closed to new replies.