Read this before you post

If you’re using one of our free products, feel free to ask us anything on the forums. ThemeIsle has a great support team that is always ready to help you and all the members of our free community.

We came up with a set of guidelines on how to use our forums for submitting your requests.

• Before creating a thread, make sure your issue has not already been posted recently, it is possible your issue was resolved already in another post, and that post might contain the resolution. Also,
  check our documentation, here is a general overview of the plugin and functionalities it supports:
  https://docs.themeisle.com/article/173-wp-product-review-documentation
  Here is the full list of documentation we have for WPPR:
  https://docs.themeisle.com/category/754-wp-product-review
• If you can’t find an answer in the articles covered above – describe your issue clearly and concisely in the title; this helps us categorize your problem accordingly.
• When you’re describing your issue, please provide us with all the necessary details so that we can analyze the problem better: your operating system, your hosting, the error messages, what theme you are running, your version of WordPress, which browser you’re using, etc. screenshots help as well, so post as many as you can. Please offer us as many details as you can because this way we’ll be able to start working on your issue right away.
• If a post was marked as resolved, please don’t comment on it anymore. Create a new post and add a link to the resolved post on the new post if it is related to your issue.

A few tips for avoiding redundant threads about basic topics:

1. How do I add custom code to the plugin? First of all, we don’t recommend modifying the plugin’s files directly. The best approach is to create an addon plugin (please check this guide on how to
   do that -> https://docs.themeisle.com/article/889-how-to-create-a-site-specific-plugin) and add your code through a WordPress filter.
   Here is a guide with the available solutions/filters available in WP Product Review:
   https://docs.themeisle.com/article/969-in-wppr-how-do-i
2. A common question is why Rich Snippets are not working – here is our guide how could Rich snippets be tested:
   https://docs.themeisle.com/article/756-rich-snippets-not-showing-in-search-results
3. If you want to enable users to comment reviews without rating here is the guide:
   https://docs.themeisle.com/article/862-how-users-can-leave-review-comments-without-rating
   If comments do not appear – it might be an issue with the theme you are using so, please try following this guide:
   https://docs.themeisle.com/article/54-why-comment-review-option-is-not-working-with-my-theme
4. If you want to allow users to review products – this is how it could be achieved: https://docs.themeisle.com/article/759-enable-user-reviews-in-wp-product-revie

Thanks for helping us and for choosing ThemeIsle.

• This topic was modified 4 years, 4 months ago by Jan Dembowski. Reason: Expanded bit;ly link, don't use short links on this site again
• This topic was modified 4 years, 4 months ago by Themeisle.