Read this *before* you post

  • Plugin Author j.burleigh1

    (@jburleigh1)


    3 years ago

    Hey!

    Before you create your own topic here, please read the guidance below. Twitch Player has had some major upgrades and things have changed. If you are having issues or have a specific question, we may already have an answer for you below:

    • Twitch Player is now an Add-on plugin

      As of the latest update, Twitch Player is now an Add-on plugin for our new plugin – StreamWeasels Twitch Integration. You must install this new plugin for your Twitch Wall to continue working.
      If you’d like to know why we created a new plugin, what the new features include or what you need to do to get it working, please check out our StreamWeasels Twitch Integration migration guide.

    • My shortcode stopped working!

      All of the StreamWeasels plugins have been rewritten, and the shortcode has been updated.

      Old Shortcode:

      [getTwitchPlayer]

      New Shortcode:

      [streamweasels layout="player"]

    • I want the old Twitch Player back!

      If you don’t want to use the new version of Twitch Player with Twitch Integration, you can return to the old version easily and all your data will still be there.

      Simply delete the new Twitch Player, now named StreamWeasels Twitch Integration – Player Add-on. Then re-install the old Twitch Player by searching for Twitch Player in the wordpress plugin library.

    • Something else is wrong!

      If you’re having some other issues with the plugin, there are a few ways you can get help. You can reach out directly on our Contact Page which includes both a contact form and an option for live chat. You can also search the StreamWeasels Knowledge Base, where we might have already addressed your issue.

    Premium Support

    Our new plugin – StreamWeasels Twitch Integration has both a free and a PRO version available. PRO users get premium support, in the form of priority email support, answered within 24 hours. PRO users also get access to real-time support in our Discord server. If you want premium support, upgrade to StreamWeasels Integration PRO today!

    Thanks,
    StreamWeasels

Viewing 1 replies (of 1 total)
  • Plugin Author j.burleigh1

    (@jburleigh1)

    Edit to this section:

    I want the old Twitch Player back!

    If you would like to continue using the old plugin, you can download the previous version directly through WordPress. Navigate to the Advanced Options page, and select the last version (1.3) under Please select a specific version to download.

    Please note, the previous version of the plugin will continue to work until February 2022, at which point you will need to upgrade again or find another plugin.

Viewing 1 replies (of 1 total)
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