• Resolved pfanniroland

    (@pfanniroland)


    I have a big problem with the plugin. Once activated and set up, the form will appear on every new page, even if it has been confirmed. I am not a professional in programming and design and would be happy if I could find a simple solution to the problem. My web host advised me against deactivating the WP REST API.

    • This topic was modified 9 months, 1 week ago by pfanniroland.

    The page I need help with: [log in to see the link]

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  • Plugin Author devowl.io GmbH

    (@devowl)

    Hi @pfanniroland,

    Thank you for your inquiry. Your web host has already given you a correct tip that the WP REST API, a secure standard interface in WordPress, must not be blocked.

    Unfortunately, you have already activated Real Cookie Banner on your website, so I can’t look at the problem. Could you please activate it again?

    You can find common causes and solutions for the problem you have named at https://devowl.io/knowledge-base/cookie-banner-displayed-every-subpage/.

    Best regards,
    Jan

    Thread Starter pfanniroland

    (@pfanniroland)


    Thank you, the plugin is activated again and I hope there is an uncomplicated solution to the problem. I have another site from a customer with your plugin through the same hosting provider and I have no problems there. Greetings

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