• Please stop polluting our dashboard area with your messages already. And then worse, a bait-and-switch, when we click on the ‘X’ to close the annoying notification on dashboard, it closes, only to open an entire page as if showing config switches (while showing premium version switches disabled) as a ruse to yet urge us again to upgrade.

    And before you say you are providing the service for free and ask something so small in return, no, we have many choices and you should also appreciate that we’re using yours instead of others; that makes us square. We can appreciate your plugin, but there are many others much like it (sure, of varying degrees of quality which every one of you believes theirs is the best), but at least theirs don’t pollute our dashboards with incessant reminders to upgrade, review or other things. (!)

    • This topic was modified 6 years, 2 months ago by atomicnicholas. Reason: Updating from one to three stars because of positive, constructive reply from author(s)
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rupok

    (@re_enter_rupok)

    Hi @atomicnicholas

    Thanks for your valuable feedback. Sorry to hear your bad experience on the messages. We are working on this to minimize all those notices and hopefully you will get better feel with our plugin. Thanks again for using our plugin and sharing your experience.

    Cheers!

    Thread Starter atomicnicholas

    (@atomicnicholas)

    Thank you for the constructive and positive reply, Rupok, instead of a defensive one. I do look forward to that. Just for your that (fix) implementation, and for what it’s wirth, I’m updating my own rating from a singular star to a neutral, three, for now. Not that it matters, but at least to acknowledge your attention.

    Plugin Author Rupok

    (@re_enter_rupok)

    Thanks @atomicnicholas

    We will definitely improve the experience. Surely we need some support from premium version to continue the development of the plugin but at the same time we don’t want to ruin experience for free users. We have realized few of the messages might come together which might be annoying which will be fixed and messages will be minimized from next update.

    Have a nice day!

    Thread Starter atomicnicholas

    (@atomicnicholas)

    Appreciate the attention you’re giving to this, Rupok, thanks.

    Just to address that note about needing to be supported, because this is the common reasoning used to justify activities that may not be generally approved of (speaking for others, not you). In this particular context, totally agree that of course, you guys need to make a living and get paid, but that is indeed a separate issue altogether from the er, overzealous use of messages to urge people to buy. Getting people to buy can naturally be done in more tasteful ways.

    For example, I made a lot of premium purchases or (where reasonably sensible) subscriptions to plugins and themes (Elementor, Thrive, Livemesh, and a host of others; and continue to do so), but only when they are both useful for my purposes *and* don’t spam dashboards or compel users to what is tantamount to a hard-sell (but that they always plausibly deny that they’re doing it).

    There’s a big difference between a tasteful, unobtrusive reminder, and/than a strong, repetitive, annoying and multi-screen lobbying to buy (never worked for me or my friends, and in fact I distinctly recall more than once, planning to get a premium and support license only to stop and look elsewhere because of some form of hard selling).

    Not lecturing you at all, or saying you’re doing this. Just sharing this as a generality for the reasoning and justification that others mistake doing. Thanks, and you have a good day as well.

    Plugin Author Rupok

    (@re_enter_rupok)

    Thanks again for sharing your thoughts. I found them useful in order to improve our plugin experience.

    Have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
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