Really Bad Customer Support

  • I contacted the developer regarding the security breach on their plugin, only to receive one reply asking for more details. I shared with them the documentation that I hoped would help investigate the issue further, but I have not received a reply since then.

    I bought multiple licenses for the pro package and was planning to buy more, but after looking at the quality of their after-sales support, I would never recommend using their service.

Viewing 1 replies (of 1 total)
  • Plugin Author Trusty Plugins

    (@trustyplugins)

    Hi @biyanpasau ,

    Sorry for that inconvenience. Maybe Team missed your mail thread.

    It would be great if you can send another mail for reminder and our team team will definitely check the issue.

    We are continuously working to improve the plugin.

    Looking forward to you.

    Thanks,

    Trusty Plugins Team

Viewing 1 replies (of 1 total)
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