Really bad plugin compare to imagify

  • I just buy that plugin 249€, I optimize 200 images, 5 hours to optimize, still go.

    Don’t optimize if image has same name, it happen with very large site, more than 30000 images

    Optimize is too long, if you have large database image, don’t buy, consider another plugin/service
    Support was very poor, without knowledge, they close chat support and commercial …..
    Ask for refund they say no. I trusted this company that’s why I bought it, if a support manager from elementor read this, you should reconsider the way you support your paid client or not. It’s a shame.


    So disapointed Elementor

Viewing 3 replies - 1 through 3 (of 3 total)

  • Helo fab,

    I’m really sorry to hear about your disappointing experience with our plugin, and I understand how frustrating it must be to spend time optimizing images and not get the results you expected. I apologize for any inconvenience this has caused you.

    I’d like to understand more about what happened so we can figure out where things went wrong and see how we can help. Could you provide more details about the issues you encountered, specifically with the image optimization process and the support you received?

    We take feedback like yours seriously, and we want to ensure we’re providing the best possible experience for our customers. Please feel free to reach out directly at [email protected]?, or if you’re open to it, we’d be happy to look further into your case to see if there’s anything we can do to resolve this situation, simply provide us with your case number.

    Thank you for bringing this to our attention, and I hope we can find a way to turn this around for you.

    Thread Starter fab4_33

    (@fab4_33)

    doesn’t work, too Long, support was horrible with me, no refund, use only 200 or 300 images
    even no ask me to downgrade
    250euros for nothing, I feel like I’ve been robbed

    So buy you some beers for you and the support team with my 250 euros

    Hello again,

    Thank you for replying, could you please share your ticket number or email with us? We’d love to take a look at your case and figure out what went wrong.

    If you don’t feel comfortable sharing that here then please send us an email to [email protected].

    Thank you, looking forward to your reply?

Viewing 3 replies - 1 through 3 (of 3 total)
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