Hi @edfoc,
I hope you’re doing well.
I noticed your recent review, and I’m truly sorry to hear about your disappointment with Icegram Express. Your feedback is incredibly valuable to us, and I want to assure you that we take it very seriously.
I want to clarify that Icegram Express is designed to facilitate email campaigns seamlessly, even in the free plan. However, it seems there may have been a misunderstanding or issue that led to your dissatisfaction. We genuinely want all our users, including you, to have a positive experience with our plugin.
Could you please provide more details about the specific challenges you encountered? Understanding your experience better will enable us to address any issues and improve our service for you and others.
We genuinely want users like you to enjoy our plugin without any issues, so we’re looking into it as a priority.
Looking forward to your response and the chance to make things right for you.