The support is super super wonderful

  • Even for free version, The team spend their valuable time to help this plugin working in my theme.

    I was very impressive in their customer service. Very professional, Very positive, Very speedy support.

    They are really the best of best.

    The plugin has a lot of great features also. Don’t hesitate in using this great plug and asking awesome support service.

    The team is beside me.

    Thanks for helping me.

    • This topic was modified 1 year, 3 months ago by geniemedia. Reason: The team's support is amazing
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Gaucho Plugins

    (@gauchoplugins)

    @geniemedia – thank you kindly for your feedback. We strive to respond to all tickets within 24 hours, and the tickets we receive are highly complex in nature.

    In this particular case while handling your support ticket, our developer verified that the Stripe Webhooks were not set up at all for your website in the Stripe Dashboard, so of course transfers (and likely payments) would not be processed correctly in WooCommerce.

    I would gently request that you please kindly review this documentation to see how to configure Stripe Webhooks properly for each site where you’re using the plugin:

    https://docs.splitpayplugin.com/getting-started/quick-start

    Our team is standing by should you need any further assistance.

    Plugin Contributor Gaucho Plugins

    (@gauchoplugins)

    Thank you for your kind words about the plugin!

Viewing 2 replies - 1 through 2 (of 2 total)
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