Really Simple SSL and WooCommerce Conflict

  • Resolved Mornia

    (@mornia)


    4 years, 10 months ago

    Hi there. I recently installed Really Simple SSL on my client’s site. I always use this plugin because it usually works great without any big issues. This time I’m having a problem with it and WooCommerce though. When I try to view certain products that existed before it was installed, I get a 505 error. When I try to create new products and preview the new product page, it loads the home page instead of the product page. Here’s an example product page: https://www.harplessonswithdarlene.com/product/sharpsicle-harp/

    I did the usual testing of deactivating plugins and reactivating one at time to narrow down the issue. Really Simple SSL seems to be the problem because I can view the page again when I deactivate the plugin. Deactivating it and leaving the SSL does not fix the issue. I still get the error 505 unless I fully deactivate the plugin. Any idea how I can make Really Simple SSL and WooCommerce play nice together? Has anyone else had this issue?

    Thanks for the help,
    Christina

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mark

    (@markwolters)

    Hi Christina,

    Really Simple SSL should work fine with WooCommerce, there are no known conflicts between the two.

    The page you have posted returns a 500 internal server error. This is a generic error and doesn’t provide much information about the exact cause.

    Could you try to enable debugging in WordPress by adding the following to your wp-config.php file:

    define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);

    That will write PHP errors to a debug.log file in your /wp-content/ folder. The contents of the debug.log can provide more information about the exact cause of your issue.

    Mark

    Thread Starter Mornia

    (@mornia)

    Hi there Mark,

    Thanks for the quick response. I did as you suggested and enabled debugging. The only message I get is this: /home/harpless/public_html/wp-content/plugins/cart66-cloud-members/includes/class-cm-cart66-members.php on line 42

    I tried disabling that plugin too in case that was the problem but it did not affect anything. For some reason the only way to view recently edited or new products is to disable Really Simple SSL. I did check just now and I CAN see the product pages that I created before installing Really Simple SSL. If I edit those and publish them, I get 500 errors. If I create a new product, I get sent to the home page when I try to view the new product page.

    Do you happen to have any other ideas I can try? I did also test for theme conflicts but I did not have any that I could find. And the only thing I see in the logs is what I posted here. I also checked the WooCommerce logs but I didn’t see anything there either. I’m stumped!

    Thanks for the help,
    Christina

    Thread Starter Mornia

    (@mornia)

    Update to my issue:

    I’m not exactly sure what was wrong, but I contacted my host thinking it might be a cache problem that they could clear or fix. I explained my problem to the tech person and they said they added some code to the htaccess file to fix the error. I have no idea what that code was, but it seems to be working fine now. *shrug* I think I’m all good now as far as I can tell.

    Thank you for the previous response,
    Christina

Viewing 3 replies - 1 through 3 (of 3 total)
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