• Resolved Gaga

    (@zskyla)


    If the ajax add to cart is turned off (since it still doesn’t work for custom fields) the add to cart is extremely slow. I tested this on a fresh install of woostify.

    Why is the add to cart extremely slow if the ajax add to cart is turned off? Even on a fresh install website.

    Is there a way to remedy this?

    I went on your demo site, and your ajax add to cart is turned on. Is there a version where it is off so I can see how quick the add to cart is on your demo site.

    I also tested this using two different hosting sites. Same issue with woostify, and fresh website install.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter Gaga

    (@zskyla)

    Add to cart takes about 8 – 10 seconds when with ajax it’s less than 2 seconds.

    Theme Author Dylan Ngo – Woostify

    (@duongancol)

    Hi! I don’t think so. Default add to cart need to reload the page so if it takes a long time, it’s should your site speed and your server configuration. You can try to test on another theme.
    And here is the test on our site: https://cl.ly/f8040acb537b

    Thanks!

    Thread Starter Gaga

    (@zskyla)

    No, I mean when the add to cart goes directly to the cart page or direct checkout.

    Redirecting to the cart page takes a long time for some reason.

    Theme Author Dylan Ngo – Woostify

    (@duongancol)

    Can you give me a video to understand this issue?

    Thread Starter Gaga

    (@zskyla)

    What I’m trying to say is, under woocommerce product settings can you set it to “redirect to cart page” after addition that way your add to cart redirects to the cart page?

    How long does that redirection take on your demo website?

    Theme Author Dylan Ngo – Woostify

    (@duongancol)

    I’m confused now because I don’t know you’re giving feedback or asking a new feature.
    If I understand correctly, you want a feature when user click add to cart button, then the site redirects to Cart part automatically. Is it right?

    Thread Starter Gaga

    (@zskyla)

    No, I’m not asking for a feature or giving feedback. Please re-read what I just wrote.

    Your theme is using the woocommerce plugin right?

    Well under woocommerce there is a setting to direct to the cart page once a user clicks add to cart on a product.

    You can turn on this setting by clicking on the woocommerce plugin, choosing the “product” tab at the top, and checking the “Redirect to the cart page after successful addition” option.

    This is what my shop was always set to for all the themes I’ve used.

    Now the issue was that since using the woostify theme your ajax option stopped the woocommerce plugin option from redirecting add to carts straight to the cart page, and blocked custom fields. So this feature was blocked, and stopped working.

    I contacted support (look at my last post on this support forum), and was told to turn off your ajax add to cart option so the problem was temporarily fixed.

    Now the issue after turning that off is the redirect that’s suppose to happen is very slow compared to the other themes I have turned on in comparison.

    I am saying if you guys can see why this issue is happening when the woocommerce option is turned on for your demo site as well (to replicate the issue I am having).

    Since the example you showed me in the video was not the issue I am currently addressing. Go under your woocommerce settings, and turn on redirect to cart page. That is where I am having the issue with the theme.

    In the last post I asked if you can turn on that setting in your woocommerce plugin for your demo site, and see if your demo site loads slowly as well when it redirects to the cart page. That is what I am asking. To see if this is just the theme causing the slow redirect to cart page issue on my site or if something is conflicting with it.

    How long does that redirection (to the cart page with the woocommerce plugin setting turned on) take on your website?

    • This reply was modified 4 years, 11 months ago by Gaga.
    Theme Author Dylan Ngo – Woostify

    (@duongancol)

    Thank you for clarifying this issue!
    I’ve followed your step and couldn’t see a slow speed there.
    You can check the video here https://cl.ly/a9842f484c84

    Thread Starter Gaga

    (@zskyla)

    Great thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
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