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Resolved

(@liftedextracts)

Activating the woocommerce plugin on my site increases the page loading times from 2-3 seconds to 10-15 seconds..

### WordPress Environment ###

WordPress address (URL): https://liftedmarket.com
Site address (URL): https://liftedmarket.com
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache/2
PHP Version: 8.0.14
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.61.1
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.22-MariaDB-cll-lve
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wpp4_
Total Database Size: 9.84MB
Database Data Size: 6.49MB
Database Index Size: 3.35MB
wpp4_woocommerce_sessions: Data: 0.20MB + Index: 0.02MB + Engine InnoDB
wpp4_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpp4_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpp4_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpp4_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_actionscheduler_actions: Data: 0.17MB + Index: 0.19MB + Engine InnoDB
wpp4_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_actionscheduler_logs: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wpp4_automatewoo_abandoned_carts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpp4_automatewoo_customers: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpp4_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpp4_automatewoo_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpp4_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_automatewoo_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpp4_automatewoo_log_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpp4_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_bulkgate_module: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpp4_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpp4_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_loginizer_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_modify_profile_dashboard_fields__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_options: Data: 3.42MB + Index: 0.13MB + Engine InnoDB
wpp4_postmeta: Data: 0.44MB + Index: 0.27MB + Engine InnoDB
wpp4_posts: Data: 0.23MB + Index: 0.06MB + Engine InnoDB
wpp4_signups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_smsalert_booking_reminder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_smsalert_renewal_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wpp4_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpp4_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpp4_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpp4_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpp4_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpp4_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpp4_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wpgmza_admin_notices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wpgmza_image_overlays: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wpgmza_point_labels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpp4_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpp4_wpr_rucss_used_css: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpp4_wps_hit: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wpp4_wps_index: Data: 0.17MB + Index: 0.23MB + Engine InnoDB
wpp4_wps_key: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpp4_wps_object_term: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpp4_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpp4_wps_query: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_wps_uri: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpp4_wps_user_agent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

afreg_fields: 2
attachment: 36
custom_css: 2
customize_changeset: 17
def_reg_fields: 10
elementor_library: 1
nav_menu_item: 17
page: 18
portfolio: 10
post: 2
product: 31
revision: 9
shop_coupon: 2
shop_order: 20
woc_hour: 1
wp_global_styles: 3
wp_navigation: 1
wp_template: 2
wp_template_part: 4
wpcf7_contact_form: 2
wppb-epf-cpt: 1
wppb-rf-cpt: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (15) ###

Query Monitor: by John Blackbourn – 3.9.0
Bold Builder: by BoldThemes – 4.4.0
Cost Calculator: by BoldThemes – 2.1.5
BoldThemes WordPress Importer: by BoldThemes – 2.7.4
Contact Form 7: by Takayuki Miyoshi – 5.6.1
Medigreen Plugin: by BoldThemes – 1.1.8
Meta Box: by MetaBox.io – 5.6.5
Monetization Code plugin: by aerin Singh – 1.0
Nav Menu Roles: by Kathy Darling – 2.1.0
Plugins Garbage Collector (Database Cleanup) Old!: by Vladimir Garagulya – 0.14
Profile Builder: by Cozmoslabs – 3.7.8
Redis Object Cache: by Till Krüss – 2.1.6
Sidebar Manager: by Brainstorm Force – 1.1.7
WooCommerce: by Automattic – 6.7.0
WP Go Maps (formerly WP Google Maps): by WP Go Maps – 9.0.7

### Inactive Plugins (26) ###

Age Verification: by Devio Digital – 2.9.0
AutomateWoo: by WooCommerce – 5.5.17
Autoptimize: by Frank Goossens (futtta) – 3.1.0
BulkGate SMS Plugin for WooCommerce: by BulkGate – 2.1.0
Change wp-admin login: by Nuno Morais Sarmento – 1.1.0
Code Snippets: by Code Snippets Pro – 3.2.0
Duplicate Menu: by Jonathan Christopher – 0.2.2
Identity Verification for WooCommerce: by verdictapps – 1.20
Jetpack: by Automattic – 11.1.2
LiveChat WooCommerce: by LiveChat – 2.2.6
Location Picker At Checkout For WooCommerce: by Uriahs Victor – 1.6.1
Loginizer: by Softaculous – 1.7.2
Order Minimum/Maximum Amount for WooCommerce: by WPFactory – 4.1.9
Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.0
Profile Builder Pro: by Cozmoslabs – 3.7.6
Remove Page Title: by Compete Themes – 1.0
Store open close for WooCommerce: by Pluginbazar – 4.3.2
Store open close for WooCommerce - Pro: by Pluginbazar – 1.3.0
Token of Trust: by Token of Trust – 1.6.21
WooCommerce Checkout Field Editor: by WooCommerce – 1.7.3
WooCommerce Min/Max Quantities: by WooCommerce – 2.4.25
WooCommerce Product Search: by itthinx – 4.7.0
WooCommerce Twilio SMS Notifications: by SkyVerge – 1.16.2
WordPress Importer: by wordpressdotorg – 0.7
WP Rocket: by WP Media – 3.11.4.2
WP Rollback: by GiveWP.com – 1.7.1

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class (Drop-in)
object-cache.php: Redis Object Cache Drop-In

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #16 - /shop/
Cart: #3288 - /shop/cart/
Checkout: #3290 - /shop/checkout/
My account: #3291 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Medigreen Child
Version: 1.0.0
Author URL: https://bold-themes.com
Child Theme: ?
Parent Theme Name: Medigreen
Parent Theme Version: 1.1.8
Parent Theme Author URL: https://bold-themes.com
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: medigreen/woocommerce/cart/mini-cart.php
medigreen/woocommerce/content-widget-product.php
medigreen/woocommerce/global/quantity-input.php
medigreen/woocommerce/myaccount/lost-password-confirmation.php
medigreen/woocommerce/product-searchform.php
medigreen/woocommerce/single-product/add-to-cart/grouped.php
medigreen/woocommerce/single-product/meta.php
medigreen/woocommerce/single-product/rating.php
medigreen/woocommerce/single-product/tabs/tabs.php
medigreen/woocommerce/single-product/title.php
medigreen/woocommerce/single-product-reviews.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-08-03 02:53:06 -07:00
Options: ?
Notes: 47
Onboarding: skipped

### Action Scheduler ###

Canceled: 1
Oldest: 2022-07-18 19:56:23 -0700
Newest: 2022-07-18 19:56:23 -0700

Complete: 556
Oldest: 2022-07-18 20:17:24 -0700
Newest: 2022-08-02 01:25:24 -0700

Pending: 1
Oldest: 2022-08-03 01:17:07 -0700
Newest: 2022-08-03 01:17:07 -0700

### Status report information ###

Generated at: 2022-08-02 01:26:29 -07:00

This topic was modified 2 years, 3 months ago by liftedextracts.
This topic was modified 2 years, 3 months ago by liftedextracts.

Viewing 10 replies - 1 through 10 (of 10 total)

Margaret S. woo-hc
(@margaretwporg)

2 years, 3 months ago

Hi @liftedextracts

Thanks for sharing the System Status Report. I understnd that the site loading time has increased after the update.

Can you please increase the value of the following parameter, which seem to be pretty inadequate?

PHP Time Limit: 30 → 1200 (Here’s how you can do it)

If the problem still remains unresolved, it could be due to a conflicting tool present on the site. You can read more about plugin and theme conflicts in our Self-Service Guide.

Let us know how it goes – we’ll be happy to assist further.

Thread Starter liftedextracts
(@liftedextracts)

2 years, 3 months ago

Hello, I was able to increase it from 30-1200 and after purging/clearing my cache it’s still the same unfortunately ?? . Barebones website

Margaret S. woo-hc
(@margaretwporg)

2 years, 3 months ago

Hi @liftedextracts

Thanks for taking these steps.

Could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error? Please let us know what you find.

If there are no fatal error logs recorded in WooCommerce, then you could look into setting WordPress in debugging mode and logging errors/warnings to a file. The following documentation explains how this can be done: Debugging in WordPress

We’ll look forward to your response and will be happy to troubleshoot further.
Thread Starter liftedextracts
(@liftedextracts)

2 years, 3 months ago
No fatal error logs, but there is one log which basically seems like it’s saying my website is way to slow.

httpswoocommerce.comwp-jsonwccompayment-gateway-suggestions1.0payment-methodpromotions.json-2022-08-03-ef87ae92e7cbb5484efd4cdadcaacd3e.log
```
2022-08-03T01:42:58+00:00 ERROR Error getting data feed
2022-08-03T01:42:58+00:00 ERROR WP_Error Object
(
    [errors] => Array
        (
            [http_request_failed] => Array
                (
                    [0] => cURL error 28: Resolving timed out after 5000 milliseconds
                )

        )

    [error_data] => Array
        (
        )

    [additional_data:protected] => Array
        (
        )

)

2022-08-03T01:45:43+00:00 ERROR Error getting data feed
2022-08-03T01:45:43+00:00 ERROR WP_Error Object
(
    [errors] => Array
        (
            [http_request_failed] => Array
                (
                    [0] => cURL error 28: Resolving timed out after 5001 milliseconds
                )

        )

    [error_data] => Array
        (
        )

    [additional_data:protected] => Array
        (
        )

)
```
Plugin Support Tamirat B. (a11n)
(@tamirat22)

2 years, 3 months ago
Hello @liftedextracts!

Thanks for the reply!

Below, we have a checklist of items to go through while troubleshooting a slow site. Please go through them and see if any of them address your issue.

Ideally, test your site first by reverting to a default theme like Storefront and see if it changes anything.
- https://woocommerce.com/document/troubleshooting-a-slow-site/
- https://woocommerce.com/posts/woocommerce-site-slow-fixes/
Let us know how it turns out!
Thread Starter liftedextracts
(@liftedextracts)

2 years, 3 months ago
Hello, that did not change anything.
When I disable WooCommerce plugin, admin panel super super fast..
When I activate WooCommerce plugin admin panel super super slow..

I tried with no other plugins, except WooCommerce installed.
I tired with default theme, medigreen theme, Shoptimizer theme, all same result.

I was hoping the new update would help fix performance on admin panel but it’s the same problem on the new WooCommerce update.
- This reply was modified 2 years, 3 months ago by liftedextracts.
Rynald0s
(@rynald0s)

Automattic Happiness Engineer

2 years, 3 months ago

Hi @liftedextracts

The Curl error could be due to the hosting server having a very low timeout, a firewall causing a block, or even DNS issues.

With that in mind, rather than focussing on the site itself, I would recommend as a next step you work through the following (which ay require you to reach out to your host).

https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

Furthermore, also run your URL through GTMetrix like so https://gtmetrix.com/reports/liftedmarket.com/dMeZWTBq/ to see where things are still causing long loads and where you can further make improvements.

Please let us know if that helps make any difference.

Cheers!

Thread Starter liftedextracts
(@liftedextracts)

2 years, 3 months ago

Hello, I had previously fixed the cURL issue last weekend on July 6-7th and still have the slow admin panel issue. It improved a little bit, down from 10-13 seconds to 5-7 seconds but its still a long time. With WooCommerce disabled load times in admin panel are 1-3 seconds.

Also, I forgot to point out which is important, the front end site is always fast, no issues. It is only the admin panel. The GTMetrix report shows my index page is 2.9 second load time. The admin panel is always the same though. With WooCommerce plugin disabled load times in admin panel are 1-3 seconds and front end is the same.

Thread Starter liftedextracts
(@liftedextracts)

2 years, 3 months ago

Hello, I disabled all plugins and reactivated them all and for some reason my site is now very fast… I guess the bug fixed itself as I really didn’t do anything accept disable all plugins and reactivate them.

https://gtmetrix.com/reports/liftedmarket.com/xZW7sYGq/

Igor H
(@ihereira)

2 years, 3 months ago

Hello!

Glad to hear that you have figured this out.

If you have a few minutes, we’d love it if you could share your experience with the community by leaving a review: https://www.ads-software.com/support/plugin/woocommerce/reviews/

Thank you!

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘really slow admin panel’ is closed to new replies.