Really slow with Divi

Hi,

Could you please provide the report number ?

you can get it in toolbox -> report , click “send to LiteSpeed”

and when you say slow , are you meaning the wp-admin area or front-end page ?

Best regards,

Hi it was on the front-end of the site.
Report number: XXAODKZZ

Report date: 09/21/2020 07:35:19

I just did a reset and will see how that goes.

Hi,

Did you enable both dynamic cache and static cache in QC dashboard ?

Best regards,

Hi i have but it is still loading slow and now there is
The following requests are returning 404/410 responses. Either fix the broken links, or remove the references to the non-existent resources.

../Divi/core/admin/fonts/modules.ttf
../Divi/core/admin/fonts/modules.woff
../websites-created/images/shadows.png

So how to fix these please. Maybe the cdn is not working so well for Australia? I know Cloudflare makes the site slow in Australia.

Hi,

No , the cache is not working some reason.

please go to admin area , left-side bar —> LiteSpeed Cache —> Toolbox —> [6] Debug Settings

in this page:

set Debug Log to Admin IP Only

add your IP into Admin IPs (you will see your IP below.)

set Debug Level to Advanced

save changes.

Now go to [7] Log View, click on admin-bar LiteSpeed Cache —> Purge All

then click button [D] Clear Log , keep this window open, don’t close it nor navigate away from it.

Now ,open a new window, access your home page , like https://your_domain.com/?test (please do remember attach ?test to it)

once page is loaded , go back to Log View window and refresh this page, you should see the debug log is showing up.

Then please copy all the text , paste it into https://paste.ubuntu.com/

then post the link it generated for you.

Best regards,

Hi hope this is correct
Link

Hi,

It was close, but I would need you to do it again.

09/23/20 10:23:33.901 [124.190.29.35:48004 1 2GF] [Ctrl] X Cache_control -> no Cache ( logged in user ) => LiteSpeed\Control::set_nocache(( logged in user ))@362 => LiteSpeed\Vary->__construct()@41 => LiteSpeed\Instance::get_instance()@22
09/23/20 10:23:34.117 [124.190.29.35:48004 1 2GF] [Router] get_role: administrator

you were visiting it as login-user, please open a private it windows to visit it as guest user.

all steps are same , except this part

Now ,open a new window, access your home page , like https://your_domain.com/?test (please do remember attach ?test to it),

please do it with private window.

Best regards,

• This reply was modified 4 years, 2 months ago by qtwrk.

OK Link

Hi,

OK

09/23/20 10:32:45.452 [124.190.29.35:51290 1 JBg] ?? X-LiteSpeed-Cache-Control: public,max-age=604800
09/23/20 10:32:45.454 [124.190.29.35:51290 1 JBg] ?? X-LiteSpeed-Tag: aff_HTTP.200,aff_front,aff_URL.6666cd76f96956469e7be39d750cc7d9,aff_F,aff_Po.10,aff_PGS,aff_

so the plugin-side is working as expected , so this leaves to server-side and CDN-side

Now, please verify :

1. for CDN part , have you properly set DNS record as requested ? I can see at least www domain is not point to QC CNAME , but to your root domain

2. for server part, please check if cache storage path is properly set in your server (you may need to contact your provider for this part)

a simple way to test is add this into your .htaccess

RewriteEngine on
CacheLookup on
RewriteRule .* - [E=cache-control:max-age=120]

this will cache everything for 2 minutes

then access any of your page , and refresh it twice , check on HTTP response header, check if you see “x-lsadc-cache” header

after this step, remove this rule immediately.

Best regards,

Hi,

I’m going to mark this topic “Resolved”, due to lack of activity.

If you still need help, please feel free to re-open it.

Best regards,

Hi I am installing again to see if I can get it to work. Will have to wait for DNS and come back to report.