Reauthorize Mautic Keys

  • Resolved segrand

    (@segrand)


    4 years, 7 months ago

    After every 3-4 days, it gives me the warning in woocommerce to Re-Athortize the plugin with Mautic API. and During that, it does not sync the data.

    Unless, someone notice by login in the woocommerce, this issue keeps going.

    Is there any solution to that?

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  • Hello @segrand

    The re-authorisation notice comes when you lose the api connection with mautic.
    It is an alert notification to reconnect the connection with mautic. It comes when the refresh token expires in Mautic.

    Please increase refresh token life cycle. The default day is 14 please change it to 365 and default access token time is 60 please change it to 3600 then the connection will not be disconnected.

    With Regards,
    MakeWebBetter

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