recalculate profit on orders with refund

Hi @pagilblaja ,

We are handling right now how refunds affect the profit.
We’re going to release this change probably on the next version.

I’ll let you know as soon as it’s ready.
If you have any suggestions or ideas let me know ??

Hello @pagilblaja ,

Please try to update the plugin to version 2.3.6.
I have created a Orders > Refunds section. By default the plugin will try to Calculate profit by the difference between Net Payment and Cost

I’m closing the ticket. Let me know if you need help ??

@wpcodefactory I just bought this great plugin.
I have only an issue with the profit calculation after an refund.
I Have selected: Calculate profit by the difference between Net Payment and Cost
But the “Cost” is still based on the old amount of products.

So the Profit is to less ??

Can you make a fix, or do I do something wrong?

Hi,

Can you try:

1. Can you try Enable Advanced > Force costs update options to automatically calculate refund costs.

2. In the Tools & Reports section of the plugin’s settings, use the Recalculate option. You can Recalculate order costs and profits for all orders.

Hi,
I tried both:
1. I selected al three options ad: Advanced -> Force costs update No result.
(and of course updated the order status)

2. Done but no result
??