reCAPTCHA

  • Resolved enviroengineer

    (@enviroengineer)


    11 months, 4 weeks ago

    When I log in using reCAPTCHA I am asked for “Verification Required” each time. It does not get as far as the 2FA screen. If I enable reCAPTCHA test mode, it solves the problem but sets the score statistics to 0.0

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  • Plugin Support wfmark

    (@wfmark)

    Hi?enviroengineer, thank you for reaching out.

    ?I suspect the human/bot threshold score set on your site is too high. Any “Verification Required” messages and emails are related to the message Google will send back when the user fails to be confirmed as human by reCAPTCHA checks.

    We don’t receive inside information from Google about why a human may sometimes receive a low enough score to always require verification. The “reCAPTCHA human/bot threshold score” setting in?Wordfence > Login Security > Settings?is set to?0.5?by default. A higher threshold setting like 1.0 will cause the verification process to be more frequent as it would need to definitely be seen as a human to log in without verification. I recommend setting that to?0.5?and then using the “Run reCAPTCHA in test mode” option below that for a short time to see what sort of scores you see during your logins. You may need to reduce or increase the threshold score slightly after looking at the test mode score.

    Thanks,

    Mark

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