recaptcha and error

  • Resolved stunley

    (@stunley)


    8 years, 4 months ago

    Hi.

    The recaptcha isn’t showing and I get the error – The server encountered an error during processing – diplaying when I try to test the form.

    I do have a plugin to ‘disable all emails’ but still get this error when it’s disabled (or deleted). Any help would be appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Kyle B. Johnson

    (@kbjohnson90)

    If you contact Ninja Forms support (https://developer.ninjaforms.com/codex/submissions/) we could take a look at the error and provide some troubleshooting steps.

    Google’s Recaptcha has completely disappeared on my forms as well. I updated to your current version as well. Any luck?

    Plugin Contributor Kyle B. Johnson

    (@kbjohnson90)

    We are still seeing cases where the reCaptcha is not working and are investigating a new solution, while most cases have been resolved with the previous fix.

    Also, all forms come with a honeypot field (invisible), which catches most spam submissions. This is what we mean by anti-spam, which is actually already included on the form. The honeypot field is all that we personally use and find this to be very effective.

    Thread Starter stunley

    (@stunley)

    Thanks Kyle, I’ve removed it for now.

Viewing 4 replies - 1 through 4 (of 4 total)
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