recaptcha console error

Hey @jeroenrotty . Thanks for reaching out.

Could you share an URL where the form is published? Thanks.

I’ve already deleted the recaptcha field from the form and it worked after. But I think it is due to how it was/is implemented within a popup (this is a site I inherited from another dev and I don’t know specifics about how they built this).

I just disabled recaptcha for this specific popup form. I hope not to get much spam into it as it is in a popup.

But I can’t share a URL …

Hi @jeroenrotty

Disabling reCAPTCHA for the specific popup form is a practical short-term solution to the issue you’ve encountered. To minimize spam, consider implementing alternative spam protection methods that do not rely on reCAPTCHA, such as Akismet or the anti-spam plugin by Cleantalk. These can provide an additional layer of security without affecting the user experience within the popup.

For more information on spam protection, please refer to our documentation here: https://formidableforms.com/knowledgebase/add-spam-protection/

If you encounter any further issues or have additional questions, please let us know.

Best,
Nathanael.

We have the same issue, and ours ALSO only started a few weeks ago.
We have had to remove the reCaptcha from all our forms which is not ideal.
Our forms are also loading within a popup (the latest Fancyapps Fancybox v5)

@jeroenrotty – I am curious to know if you have the Hubspot plugin installed?

We have narrowed down the issue occurring when the Hubspot plugin is active.
Note it doesn’t have to be connected to an account for the issue to occur.

My guess is that something has recently changed with one of the plugins regarding their reCaptcha implementation, since this has only recently started happening. Both plugins were running alongside each fine for us for a long time.

We cannot disable Hubspot as it automatically populates data into our CRM from our Formidable Forms.

Hey @chickwithbob,

No, my 2 sites with this form plugin did not include HubSpot plugin, and it was custom made into a popup for one specific form. That’s the form that stopped working together with the recaptcha field … so. We only had to disable it on this form.

So I can’t confirm nor deny if HubSpot is your cause of error.

@jeroenrotty – thank you for confirming.

We have identified that it is definitely the combination of having the official hubspot plugin active alongside Formidable that stops the Captcha fields from loading in our Formidable forms, hence I assume that a plugin that also uses reCapture may clash with Formidable.

Yeah most likely conflicting multiple (external) calls …