reCaptcha doesn’t work

  • Resolved Agramonis

    (@agramonis)


    3 years ago

    Hi,

    on my page I am using 3 contact forms with reCaptcha, on the main page https://www.webillusions.it/ clicking on “Reparaturanfrage”, then here at the bottom and here

    Strangely on the main page by opening the modal window clicking “Reparaturanfrage”, the reCaptcha isn’t validated, no error message etc. if it isn’t clicked. On the other 2 pages it works perfect.

    ty in advance

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter Agramonis

    (@agramonis)

    Phuu, there are many:
    404 Solution, Category Order and Taxonomy Terms Order, Conditional Fields for Contact Form 7, Cookie Notice & Compliance for GDPR / CCPA, Easy FancyBox, Easy Smooth Scroll Links, Imagify, Mehrere Dateien per Drag & Drop hochladen – Kontaktformular 7, Popup Builder, ReCaptcha v2 for Contact Form 7, Speed up Contact Form 7, Tooltips Pro, WooCommerce, WP Rocket, WPML Multilingual CMS, Yoast SEO etc. and a Cloudflare Account.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Which one is the theme?

    Thread Starter Agramonis

    (@agramonis)

    The theme is computer repair by Smartdatasoft, build on Redux and WPBakery Page Builder

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, WooCommerce and Yoast SEO, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter Agramonis

    (@agramonis)

    Hi, ok, found the problem, it’s the Conditional Fields for Contact Form 7 plugin, if I deactivate this plugin, reCaptcha works on the whole site.

Viewing 6 replies - 1 through 6 (of 6 total)
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