reCAPTCHA doesn't work after this update

  • Update to reCAPTCHA setting doesn’t work for list submission. I was been contacted by their owner and support, and got it resolved. They were quick and very responsible. I got very good support from them. I recommend to anyone to try out this nice plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi taowilliam,

    Sorry that you ran into issues here!

    This sounds like a support issue and would have been better handled being filed there instead of a 1-star rating–and I’d be happy to help you out here. You’re the first report we’ve had regarding this.

    Can you tell me a bit more about what is going on here?
    – What version of WP?
    – What is the symptom of the problem you see?
    – Can you post a screenshot showing the problem or a screencast?

    It’s not clear what might be going on from your description above.

    Have you tried a conflict test first off? Here is an article about how to test for theme and plugin conflicts with Business Directory, which may help pinpoint the issue: https://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    I’d like to know if BD by itself on a default theme is showing this issue. If it’s not, then we might have something else going on and it would be useful to know what.

    Please report back, preferably in a support thread and I’d be happy to get you up and running again.

    Thread Starter taowilliam

    (@taowilliam)

    php 5.5, latest wp version, latest bd version, all latest version as of posting this comment. I enabled reCATPCHA and it won’t displace on the submit page. Users click on submit on the submission form, and webpage displace error says ‘The reCAPTCHA wasn’t entered correctly.’ because they can’t see the reCATCHA that been displace. I’ve already enable ‘reCAPTCHA for listing submits’ in the backend. I’m using latest reCAPTCHA version 2.

    Please test this, this should be an easy catch when you enable it and test it.

    Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Hi William,

    Since you contacted me regarding the premium modules, I’ll respond there with further questions about this. You did state “I just used your BD plugin and like it on my new site.” and you were asking about a trial version of the PayPal gateway, so perhaps you can reconsider the 1-star rating, which doesn’t seem to match your opinion on the plugin.

    Plugin Author Business Directory Plugin

    (@businessdirectoryplugin)

    Thanks for reconsidering! We were glad to be able to resolve the conflict that happened as a result of your theme optimizing the JS and CSS in a way that prevented a library include.

    Please let me know if you have any other questions or issues!

Viewing 4 replies - 1 through 4 (of 4 total)
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