Recaptcha error on checkout when someone using paypal

  • Resolved naseem241

    (@naseem241)


    1 year, 6 months ago

    I use recaptcha v3 on my WooCommerce checkout page. When my customer trying to pay using PayPal then it create issue by saying that recaptcha verification failed and it not allow customer to pay using paypal. Please help me to fix this issue ASAP bcoz it effect lots of sales.

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Author Alexandru Tapuleasa

    (@talextech)

    Hi,

    It seems the issue is that the recaptcha corner widget get hidden by the footer on your website (see screenshot https://prnt.sc/ebWKVJLAlik4 )

    If the page is scrolled up when placing the order so that the recaptcha widget is visible then the order works.

    Try adding this to your theme’s custom CSS:

    .grecaptcha-badge {
    z-index: 99999;
    }

Viewing 1 replies (of 1 total)
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