Recaptcha field width

Hi @doywil,

I’m going to answer your questions one by one as follows ??

Is it possible to change the width of the recaptcha field ?

This implementation may be possible with custom development, however, we aren’t able to help with custom code requests like this, so if you need assistance, you may want to look into one of these services:

https://codeable.io/
https://studio.envato.com/
https://jobs.wordpress.net/

Note that we don’t currently have the bandwidth to do any custom dev work ourselves, as we’re focused fully on improving our core products, but several users have had success hiring freelancers as needed, so if customizations are very important to you and you’re unable to implement it yourself, you might want to consider going that route.

When I am using the simple style, the recaptcha field width is greater than the width of the form.

That’s a bit odd, so I’d suggest checking whether it’s a theme-related conflict before trying more customisations and CSS changes.

Try to temporarily switch your theme to Twenty Sixteen and see if the problem persists. You’re welcome to use the Theme Switcha plugin to do that:

https://www.ads-software.com/plugins/theme-switcha/

This plugin lets you change themes without it affecting the way users see your site.

****

how do I change the background colour of the form? It’s grey, I’d like to change it to white to blend with the site background colour.

You can customize the look of every element on your site thanks to CSS. You can add that CSS to your theme stylesheet, or to your custom CSS editor available under Appearance > Customize > Additional CSS in your dashboard.

If you are not familiar with CSS, I would recommend this tutorial:
https://dailypost.wordpress.com/2013/07/25/css-selectors/

Hope that answers your questions! Let me know how you get on and if you need more help from our end ??

• This reply was modified 2 years, 8 months ago by Steven Stern (sterndata).

Thank you for the points Stef.

If we change the background colour, then the recaptcha field width problem will not be glaringly obvious.

I tried switching to twenty Twentyone and twenty sixteen, neither helped. (I use twenty twentyone theme)

I’ve tried adding the following code to change the form’s background colour, doesn’t work.

#rc-anchor-container .rc-anchor-normal .rc-anchor-checkbox-label {width: 100px;}
#zbs_form_1 .div.simple .div.content {background-color: #fff}

Hi @doywil,

We usually don’t provide CSS support as it goes beyond the scope of support. I can try making an effort and see if I can give you some useful hint if you can share the contact form page URL here. Thanks!

Hi

The page link is opportunitydesigner.com/contact

Hey @doywil,

I don’t see any ReCaptcha field on the page at the moment; I can also see that the Submit button looks weird too, so it may use some love as well.

I’m going to suggest you post your request in the www.ads-software.com forum about that:

https://www.ads-software.com/support/forum/how-to-and-troubleshooting/

Here you’ll find more knowledgeable people eager to help you with that ??

I think I might have turned off.

Another issue I just noticed, I have added contact tags, but when creating segments it shows no tags found.

My site is a multisite network. Is that what’s causing these problems?

Hey @doywil,

Another issue I just noticed, I have added contact tags, but when creating segments it shows no tags found.

I tried to replicate the issue but I was able o create segments with contact tags.

I followed the step-by-step guide on this page:

https://kb.jetpackcrm.com/knowledge-base/add-a-new-segment/

You may want to test it again by selecting and deselecting the Match any one Condition option, so to see if that makes a difference.

If that still doesn’t work, we might test it at our end on a multisite network (which I don’t think it’s the main blocker in this case).

Let me know how it goes. Thanks!

It’s not network activated. I have it active on Only on 3 sub sites. Can’t get tags in any of them. Does it have to be network active to work?

I tried after deactivating all other plugins, still not helped.

Hey @doywil,

It would be very useful to test it on an online staging site. Do you think you can do try this and temporary bring your site online? You can create a staging site for this and put it online without publishing the site that’s not network activated.