reCAPTCHA hangs on Login Modal

  • Resolved orribu

    (@orribu)


    2 years, 7 months ago

    Plugins:

    • Loginizer Security Version 1.7.0
    • Blocksy Companion Version 1.8.27

    Themes:

    • Blocksy Version: 1.8.28
    • Blocksy Child theme ^

    Hello there!
    I’m having a bit of an issue with getting the login modal and reCAPTCHA to work with one another. When I attempt to use the login modal to sign in to my site, the reCAPTCHA hangs:

    [reCAPTCHA hangs]

    I’ve tried everything: reaching out to Loginizer (the writer of this specific reCAPTCHA interface), who said this wasn’t a Loginizer issue, reaching out to SiteGround, who said they weren’t equipped to go in to this deep a technical issue, I’ve tried troubleshooting myself (deactivating all other plugins except Blocksy Companion and Loginizer), and nothing’s budged.

    Interestingly, the reCAPTCHA works on the login page. Could anyone help me figure this out? Thanks a ton!

    • This topic was modified 2 years, 7 months ago by orribu. Reason: broken HTML code

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello @orribu

    Integration with various captcha plugins is only available in the Blocksy Pro variant, I’m afraid. We also hand picked some specific plugins, because this integration has multiple implications and isn’t just a simple switch inside the code.

    You can check the list of accepted captcha and security plugins here — https://creativethemes.com/blocksy/docs/header-builder/header-builder-elements/#pro-accounte-header-element-features

    Hope this helps.

    Thanks.

    Hello @orribu

    Just a little reminder about this. ?? Are you able to confirm your setup?

    Thanks!

    Thread Starter orribu

    (@orribu)

    Hey there Eduard! That makes sense. Sorry about the late reply!
    It’s unfortunate that I can’t use loginizer with Blocksy. I have been eyeballing pro but dang <:C

    Hello @orribu

    No worries about the late reply ??

    In regards to the integration, we will note this in our feature requests list, but cannot promise anything. Some of these plugins go against the WordPress developer guidelines and we would have to create hacks to integrate them with the theme and these hacks can cause more issues (and more importantly security issues) down the road.

    If it turns out that the Loginizier plugin is correctly built and uses all the guidelines provided by WP’s developers, we will surely be able to integrate it into the theme.

    Thanks. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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