Hi @klloyd86
I hope you’re well today!
I visited shared page and the first thing I’d suggest to check closer would be Complianz plugin and caching.
The reason is: I noticed some errors in browser console related to REST API requests and to JS script related to cookie banner. Then the console log in browser console suggest that the cookie plugin is set to “Opt-in” meaning that unless I actually accept cookies – they will not be allowed.
But then:
– even though I visited this page for the first time ever – I was not greeted with cookie banner (and even if it was a matter of some geotargeting, I am inside EU)
– so I didn’t accept cookies
– and reCaptcha may not work correctly if cookies/external requests are blocked.
The reason I also suggested checking about caching is because in some cases some “aggressive configuration” of caching can also be preventing cookie banner from showing up – and that again would lead to user not being able to accept cookies which, in turn, may be breaking captcha. It may also instead be just causing incorrect – cached – data to be sent to catpcha API wich then would result in such “Invalid captcha” response.
Kind regards,
Adam
