Recaptcha not showing

  • Resolved ktraving2

    (@ktraving2)


    5 years, 10 months ago

    Hi!

    I am switching from Better WordPress reCAPTCHA because I am experiencing performance issues. This plugin has been disabled and server side cache cleared.

    I have installed your plugin and added v2 keys. But no recaptcha box is showing.

    A quick look in devtools seems to indicate scripts relating to the plugin doesn’t load at all.

    I have tried reinstalling, but the result remains the same. Also tried flushing cache and preload with WP-Rocket.

    We’re running WP 4.9.9 and WooCommerce 3.4.4. Updating to WP 5.3 MAY be an option, but upgrading to WooCommerce 3.5.4 isn?t.

    If you have any ideas to what might cause, I’m open for suggestions.

    Kenny

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ktraving2

    (@ktraving2)

    I resolved the problem with the following steps:

    – Click Delete Keys and Disable in the plugin settings
    – Disabled the plugin
    – Delete the sitekey in Google recaptcha admin panel
    – Flushed server side cache
    – Created a new sitekey using domain name only (e.g. guldtryk.com)
    – Enabled the plugin again
    – Added the new sitekey and secret
    – Enabled the plugin

    Wheher or not I created the wrong key type, copy pasted it wrong or something different remains a mystery. But problem has been resolved.

    Cheers, Kenny

    Plugin Author Robert Peake

    (@robertpeake)

    Glad to hear it!

Viewing 2 replies - 1 through 2 (of 2 total)
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