• Resolved chumidor

    (@chumidor)


    For some reason, the recaptcha on the login window is not showing up in Safari. I can see it just fine in Google Chrome but not Safari on my computer or on my iPhone. I’m not sure how to fix it but anyone trying to login can’t if they are using Safari. Anyone have any ideas? I’ve searched high and low on the internet for hours and not finding anything similar to my issue.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hey @chumidor!

    Try a hard refresh on your safari browser (command + option + R) and see if the issue persists.

    Thread Starter chumidor

    (@chumidor)

    I’m not using a contact form for the login. I tried finding that and I dont see anything in my forms for the login. It looks like its part of my theme? I’m lost!

    @chumidor I checked it here: https://scanwp.net/

    It looks like you are using contact form 7 and constant contact forms.

    I would recommend clearing browser cache and cookies as the issue seems to be browser specific.

    I tested it on brave and the reCAPTCHA loads just fine for me.

    Let me know how it goes.

    Thread Starter chumidor

    (@chumidor)

    That didn’t work. I opened a private window on my phone and it reloaded my website but the captcha still doesn’t show up in Safari on the login popup. Have you tried it on your device using Safari? Does it work for you?

    @chumidor To fix this, go to Safari -> Preferences -> Privacy and uncheck the box that says “Prevent cross-site tracking”.

    Thread Starter chumidor

    (@chumidor)

    Did that already as well in the preferences>privacy settings and it did not change it. ??

    @chumidor which reCAPTCHA plugin are you using?

    Edited to add: You can try changing that.

    Thread Starter chumidor

    (@chumidor)

    Ok, I installed a different recaptcha plugin and it seems to have resovled my issue.

    @chumidor Awesome ??

    Thread Starter chumidor

    (@chumidor)

    Actually it seems to be working fine on desktop browsers now but still not on my iphone in any browser. Back to the drawing board

    @chumidor I checked on my phone and it seems to be working fine. Flush browser cache and try again.

Viewing 11 replies - 1 through 11 (of 11 total)
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