reCaptcha returning false positive error message

  • Resolved kgabales

    (@kgabales)


    4 years, 6 months ago

    I tried this and it’s still an issue even after I have deactivated all unnecessary plugins.

    When I added the shortcode [bws_google_captcha] then it works okay, but since it is not required, the users can bypass both the login/registration without touching the recaptcha at all.

    Then I created a custom form following what was on this link: https://support.bestwebsoft.com/hc/en-us/articles/202352499

    I kept getting an error: “You have entered an incorrect reCAPTCHA value.” even though I know for a fact that I have entered the correct value. I’ve checked the little details making sure my form names, IDs, filters were added correctly.

    I tried calling this function directly: gglcptch_check_custom()
    from google-captcha.php and it’s also returning false.

    Please advise.

Viewing 1 replies (of 1 total)
  • Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Please verify that the keys are correct here – https://www.google.com/recaptcha/admin#list. If keys are correct, but the problem still remains, please try to generate new keys and enter them on the plugin settings page.

    After this try to follow the next instructions in order to test reCaptcha’s keys:
    1) Go to reCaptcha Settings page;
    2) Click “Test reCaptcha”;
    3) Test your reCaptcha;
    4) Then сlick “Test Verification”;

    Let us know about the result.

    Also, it’s necessary to check reCAPTCHA version because if you switched between Version 2 and Version 3, you should regenerate new keys.

Viewing 1 replies (of 1 total)
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