Recaptcha stopped working

  • Resolved newbee_sue

    (@newbee_sue)


    1 year, 10 months ago

    Hi Thank you for this wonderful plugin. About a few months ago the recaptcha stopped working with the form. Now the form cannot be submitted with recaptcha. I am using recaptcha 3. I have also tested with recaptcha 2 and that also doesn’t work and that is what it is set on now.
    I am using wordpress 6.1.1, Fominator 1.22.1, Astra theme with astra pro + elementor pro. The recaptcha keys are saved in elementor and in forminator

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @newbee_sue

    I hope you’re well today!

    This may be related to certain (already known) bug but I’m not entirely sure yet so let’s check it: please disable the name prefix in name field settings temporarily, then update the form, clear all caches and test again.

    If it doesn’t help, it would mean it’s not related to the bug that I mentioned and we’ll need to check it. If so, please export the form and share with us.

    To export the form:
    – go to the “Forminator -> Forms” page
    – use “Export” option from the drop-down menu under the little “gear” icon next to the form in question
    – and put export file on your Dropbox, Google Drive or similar file storage account or export code on pastebin.com service
    – then share (public) link to it in response below.

    Note: it’s safe as it will not include any of your credentials, API keys and form submission data – only the form itself.

    We’ll then be able to test the form on our own test setups and, hopefully, this will help us find solution for you.

    Best regards,
    Adam

    Thread Starter newbee_sue

    (@newbee_sue)

    Brilliant! Thank you. That worked

Viewing 2 replies - 1 through 2 (of 2 total)
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