ReCAPTCHA Thinks Everything is Spam

  • Resolved the9mm

    (@the9mm)


    5 years ago

    Hello!

    I have been trying to test my contact form after updating to the latest version, and no matter what browser I use or what the content of my message is, CF7 won’t send the email as it thinks my submission is spam. I installed Flamingo to see what’s going on, and all submissions seem to be hitting at a score of .10 or below. Removing reCAPTCHA allows submissions to be successfully sent.

    Ideas?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Atrtemis

    (@runninggagiw)

    Same here, I am looking for ideas, too.

    Neil Murray

    (@buzztone)

    @runninggagiw – see I have the same problem! Can I just reply to someone else’s post with “Me too”?.

    If you are willing to create a new question, which details your issues, somebody will likely be able to help you there.

    Neil Murray

    (@buzztone)

    If you’ve registered correctly for reCAPTCHA v3 (by following the instructions at reCAPTCHA v3) & it’s working, you should now see the reCAPTCHA Privacy badge displayed at the bottom of every page on your site (not just the pages where you’ve got CF7 forms).

    recaptchaV3-privacy-icon.png

    If the reCAPTCHA badge is not showing, this shows that reCAPTCHA v3 is not working on your site.

    Thread Starter the9mm

    (@the9mm)

    Hi Neil,

    ReCAPTCHA is set up properly — no issues there. Badge appears. The problem appears to occur on the latest version of Contact Form 7. Absolutely every entry is being marked as spam.

    Edit: It is worth noting in the link provided I have removed ReCAPTCHA entirely as my customer cannot receive any contact form submissions with it active.

    • This reply was modified 5 years ago by the9mm.
    Thread Starter the9mm

    (@the9mm)

    Found this solution in another thread: https://www.ads-software.com/support/topic/every-form-get-an-error/ if anyone is looking.

    I cleared out my reCAPTCHA keys and let it sit for a few days, reactivating seems to have cleared up the issue without using the above solution.

Viewing 5 replies - 1 through 5 (of 5 total)
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