Recaptcha Troubles

  • Resolved CodeMonkeyRose

    (@codemonkeyrose)


    6 years, 8 months ago

    Hello,

    I received a report that my users are not able to submit the contact form, and it appears that the issue is that the recaptcha is not displaying properly. I have removed the recaptcha and set my keys for the ‘invisible’ version, but that didn’t work either. It’s currently set to V2 validation (with the appropriate V2 keys), but the Recaptcha area doesn’t display. Thank you for you your help!

    Sincerely,
    Code Monkey Rose

    Server Settings

    Operating System: Linux (64)
    PHP Version: 5.6.34
    Server: Apache
    MySQL Version: 5.6.34-log
    SQL Mode: NO_ENGINE_SUBSTITUTION
    PHP Allow URL fopen: On
    PHP Max Upload Size: 64M
    PCRE Backtracking Limit: 1000000
    PHP Max Post Size: 65M
    PHP Max Script Execute Time: 30
    PHP Memory Limit: 256M
    Memory usage: 26.34 MByte
    PHP Exif support: Yes (V1.4 )
    PHP IPTC support: Yes
    PHP XML support: Yes

    Graphic Library

    GD Version: bundled (2.1.0 compatible)
    FreeType Support: Yes
    FreeType Linkage: with freetype
    T1Lib Support: No
    GIF Read Support: Yes
    GIF Create Support: Yes
    JPEG Support: Yes
    PNG Support: Yes
    WBMP Support: Yes
    XPM Support: Yes
    XBM Support: Yes
    WebP Support: No
    JIS-mapped Japanese Font Support: No

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi,

    Please, try to change your theme to a standard WordPress Theme and check whether the issue is fixed or not. If not, please, try to deactivate the plugins one by one and check whether there is a conflict or not. I should ask you to inform us about the results.

    Thank you!

Viewing 1 replies (of 1 total)
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