ReCaptcha v3 creates error when submitting on mobile

  • Resolved waldbach

    (@waldbach)


    5 years, 5 months ago

    Forms work on desktop browser, not on mobile after activating RC v3. What to do?
    My client is panicked, as it is her no. 1 way to get clients.

    The page I need help with: [log in to see the link]

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  • Thread Starter waldbach

    (@waldbach)

    Got it working by installing “Contact Form 7 – reCaptcha v2” plugin and adding V2 keys after setting up a new recaptcha account on Google and choosing V2.
    Then I did “Delete cache & minified JS & CSS” and now it seems to be working again.

    I’d check also for JavaScript conflicts.

    reCaptcha v3 working on Desktop & not on mobile is commonly associated with a JavaScript conflict with your WP theme or one of the other plugins you are using.

    Minified JS is also often reported as an issue.

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