reCaptcha v3 refuses to send email

  • Hi,

    I added the v3 integration with Contact Form 7 last week and the forms on the website produced an error message with a red box around it stating: “Failed to send your message. Please try later or contact the administrator by another method”

    So I deleted the integration with reCaptcha v3 and Contact Form 7 and now the forms send messages with no issue – but the spam is also back.

    This is the only change that has been made to the website and it was just last week.

    Is there a way to have v3 work with Contact Form 7 successfully?
    Or should I try integrating it with v2 instead?

    Theme and plugins currently installed are:

    theme: Divi

    plugins:

    Call Now Button

    Contact Form 7

    reCaptcha by BestWebSoft (This is the free version and the client uses it for the login page – it is not applied to the Contact Form 7 forms because that requires the Pro version. I did install the same v3 keys on this plugin.)

    UpdraftPlus

    Wordfence

    When I deactivate the other plugins and theme while v3 is installed the forms still refuse to send.

    It’s only when I deactivate the v3 integration with Contact Form 7 itself that the Forms will send.

    I haven’t had this issue before with v3 so any insight you can offer would be appreciated.

    Thank you,

    Maggie

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    I have a similar problem. I just installed Recaptcha v3. I went to my website and filled out the form, it showed the green “Success” window, but the mail never showed up. It didn’t even show up in Spam. It is set up to send emails to [email protected] and [email protected]

    I tried it a second time, and it showed up in the Spam folder for [email protected] but didn’t show up at all in westernreservewc.com. The first one still hasn’t shown up in either inbox.

    The website is westernreservewc.com

    Any help would be much appreciated.

    Thanks,

    David

    • This reply was modified 3 years, 3 months ago by dadsgoodlife.
    Thread Starter Maggie96

    (@maggie96)

    Hi,

    I disabled the recaptcha v3 in order to get the form to work
    – do you want me to set it back up first?

    The website is culinary-creations.com

    Thank you,

    Maggie

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    You get a lot of JS errors on the browser console. I guess they were blocking the reCAPTCHA script from working. You need to fix the errors first.

    What other plugins and theme do you use on the site?

    Hello,
    I have same problem.
    https://www.praha14.cz/
    In the middle of the page is Kontaktní formulá?.
    It worked with Recaptcha v2 before. Now we have latest Contact form 7 plugin.
    It stopped working when we integrate Recaptcha v3. When we remove keys it work.
    It doesnt work event with plugin that integrate Recaptcha v2.
    Same message: “Failed to send your message. Please try later or contact the administrator by another method”

    Then I installed flamingo plugin and it always return spam on Recap. v2 and score 0 with Recap. v3.

    What could be possibly wrong?

    Thank you,
    Lukas

Viewing 5 replies - 1 through 5 (of 5 total)
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