Receiving an error when trying to test payments. Need help interpreting the logs

  • Resolved jmansura

    (@jmansura)


    3 years, 1 month ago

    Hi there,
    I keep getting an error when trying to proceed to checkout on my site. I’ve set up PayPal but there seems to be a problem. Any help would be much appreciated. Here are my logs:

    2021-10-27T04:21:36+00:00 DEBUG POST https://connect.woocommerce.com/ppc/v2/customer/partner-referrals
Request Body: {"partner_config_override":{"partner_logo_url":"https:\/\/connect.woocommerce.com\/images\/woocommerce_logo.png","return_url":"https:\/\/scapeartprints.com\/wp-admin\/admin.php?page=wc-settings&tab=checkout&section=ppcp-gateway","return_url_description":"Return to your shop.","show_add_credit_card":true},"products":["EXPRESS_CHECKOUT"],"legal_consents":[{"type":"SHARE_DATA_CONSENT","granted":true}],"operations":[{"operation":"API_INTEGRATION","api_integration_preference":{"rest_api_integration":{"integration_method":"PAYPAL","integration_type":"FIRST_PARTY","first_party_details":{"features":["PAYMENT","FUTURE_PAYMENT","REFUND","ADVANCED_TRANSACTIONS_SEARCH","VAULT"],"seller_nonce":"a1233wtergfsdt4365tzrshgfbaewa36AGa1233wtergfsdt4365tzrshgfbaewa36AG"}}}}]}
Response Debug ID: 325440e2775d7
Response: Array
(
    [code] => 201
    [message] => Created
)

2021-10-27T04:21:37+00:00 DEBUG POST https://connect.woocommerce.com/ppcsandbox/v2/customer/partner-referrals
Request Body: {"partner_config_override":{"partner_logo_url":"https:\/\/connect.woocommerce.com\/images\/woocommerce_logo.png","return_url":"https:\/\/scapeartprints.com\/wp-admin\/admin.php?page=wc-settings&tab=checkout&section=ppcp-gateway","return_url_description":"Return to your shop.","show_add_credit_card":true},"products":["EXPRESS_CHECKOUT"],"legal_consents":[{"type":"SHARE_DATA_CONSENT","granted":true}],"operations":[{"operation":"API_INTEGRATION","api_integration_preference":{"rest_api_integration":{"integration_method":"PAYPAL","integration_type":"FIRST_PARTY","first_party_details":{"features":["PAYMENT","FUTURE_PAYMENT","REFUND","ADVANCED_TRANSACTIONS_SEARCH","VAULT"],"seller_nonce":"a1233wtergfsdt4365tzrshgfbaewa36AGa1233wtergfsdt4365tzrshgfbaewa36AG"}}}}]}
Response Debug ID: 2e4377f5ec638
Response: Array
(
    [code] => 201
    [message] => Created
)
    • This topic was modified 3 years, 1 month ago by jmansura.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi there,

    As a first step for troubleshooting, kindly share the following:

    • System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    • Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    Thanks.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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