Receiving Emails about Subscription

  • Resolved saimrasheed

    (@saimrasheed)


    5 years, 11 months ago

    Hello. I have deleted all my website files and database from Cpanel Yesterday.

    My website was hacked thats why due to yellow Pencil Plugin. My website is still offline. But i am still receiving Emails from Jetpack about user subscription. How users are subscribing if the website is not live.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor James Huff

    (@macmanx)

    They are finding your site in the WordPress.com Reader and subscribing to it there. ??

    Thread Starter saimrasheed

    (@saimrasheed)

    Hello James,

    Wheee can u please tell mw? If the webaite is not opening. How subscription is working

    Plugin Support KokkieH

    (@kokkieh)

    Hi there,

    Your site is not currently accessible, but the Jetpack connection is still active, and your site’s feed is still cached and indexed in the Reader:

    https://wordpress.com/read/feeds/86479184

    So if someone finds that feed through a search in the Reader, they are able to subscribe to it, even if they cannot click through to the full posts at this time.

    Once you get your site working again, those new subscribers will see your new posts in the Reader, and receive them via email if they subscribed to email notifications as well.

    Thread Starter saimrasheed

    (@saimrasheed)

    Thanks @kokkieh . I have a question. I have saw in the WordPress.com in Jetpack there is a Red bar which saying “This site cannot be accessed.”

    My site is Under Maintenance from last 5 to 6 days. If my site will be back Jetpack will be able to access my site again? Because i will use same email for login. And same domain.
    Xmlr.php will enable in wp automatically?

    Here is a Link i am talking about https://wordpress.com/stats/day/opportunitiescorners.info

    I will Upload the Backup of my website & in the Backup jetpack Plugin is Present. I Just need to Login in Jetpack Plugin through my email which is associated with Jetpack.

    Plugin Contributor James Huff

    (@macmanx)

    Jetpack requires that your site be publicly accessible to operate, so once your site is back, you should have no trouble connecting and using Jetpack.

    Thread Starter saimrasheed

    (@saimrasheed)

    Dear Sir. What about my subscribers? If i upload old backup. My subscribers will be lost? Or the subscribers will be same bevause i will use hetpack with my email that is associated with my website domain

    Plugin Contributor James Huff

    (@macmanx)

    Your subscribers are all tied to the site on WordPress.com’s end, you won’t lose them.

    Once you reconnect the site, they will simply re-appear.

    Thread Starter saimrasheed

    (@saimrasheed)

    Need Help !

    Let me tell you full Scanario. My wesbite was affected with some Malware on 10th april 2019.?

    I have Uploaded a Website backup which was taken in December 2018. I have uploaded that Backup. So Can You tell me now that the users who subscribed after december till April 2019. They will Also receive notifications from Now after Connecting my site domain again with jetpack and wordpress.com
    Will i lose those subscriber between december and april?

    And more users can subscribe too? Because my Domain is same. Just Uploaded old Backup.

    What i need to do now? My Domain:

    Plugin Contributor James Huff

    (@macmanx)

    Topic continues at https://www.ads-software.com/support/topic/subscriber-issue-2/

Viewing 9 replies - 1 through 9 (of 9 total)
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