Receiving Error 404

  • Resolved leedham_creative

    (@leedham_creative)


    10 years, 11 months ago

    Hi there, this only recently started happening..

    When creating a post and clicking the satellite button, a window pops up. Usually it has 2 options to choose on whether to add photos from a post or from a custom gallery. Instead it comes up within the window, a page of our website and an error 404 message. I have a screenshot should you need it.

    It also seems to have broke any galleries we currently have on the website, here’s an example: https://karryon.com.au/behind-the-scenes-of-sydneys-darling/

    We have not added or changed any plugins when this started happening, therefore it doesn’t seem to be a conflict issue, as it still works on our staging server.

    Any ideas would be much appreciated.

    https://www.ads-software.com/plugins/slideshow-satellite/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author cpres

    (@cpres)

    Oof, yeah I’ve seen other Hosting Providers no longer support PHP files for processing CSS. It kind of seems like that’s happening here. It could also be some processing issue with the PHP, or bad permissions on that file, or some htaccess weirdness.

    for now though I’d try and fix the issue with the orbit-1.3.1.css

    Try adding 

    #featured, #featured1, #featured2, #featured3, #featured4, #featured5, #featured6, #featured7 {
    width: 100%;
    height: 450px;
    background: #000 url('../images/loading.gif') no-repeat center center;
    }

    Notice the 450px, that’s the main thing happening on the orbit-css.php that’s not working that I think is causing your problems.

    Let me know!

    Thread Starter leedham_creative

    (@leedham_creative)

    Thanks, the code worked and the galleries are displaying now. It hasn’t fixed the button when creating a post, but we can use the short code anyway, so this will get us by!
    thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
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