Receiving html tags instead email

  • Resolved mcabral2510

    (@mcabral2510)


    4 years, 10 months ago

    Hi there,

    My contact form is sending emails with html tags:

    <!doctype html>
    <html xmlns=”https://www.w3.org/1999/xhtml&#8221; dir=”ltr” lang=”en-US”>
    <head>
    <title>B2B – Formulário de Contato</title>
    </head>
    <body>
    <p>Olá teste, como vai?</p>
    <p>Recebemos sua mensagem com sucesso e em breve retornaremos o contato.</p>
    <p>Att,<br />
    B2B – Bee to Bee<br />
    </p>
    </body>
    </html>

    I dont what is happening. I′ve just tested for plugins conflicts but is not that.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    See Setting Up Mail

    Thread Starter mcabral2510

    (@mcabral2510)

    The seeting up email is fine. Everything was working fine for more than year. Suddenly starts to happen this. Below my form code:

    <div class=”comment-form text-center show-error-hint”>
    <div class=”form-results”></div>
    <div class=”input-field”>
    [text* your-name class:input-line]
    <label class=”input-title”>Nome</label>
    </div>
    <div class=”input-field”>
    [text* your-text class:input-line]
    <label class=”input-title”>CPF/CNPJ</label>
    </div>
    <div class=”input-field”>
    [text* your-phone class:input-line]
    <label class=”input-title”>Telefone</label>
    </div>
    <div class=”input-field”>
    [email* your-email class:input-line]
    <label class=”input-title”>Email</label>
    </div>
    <div class=”input-field”>
    [textarea* your-message class:input-line class:txtarea]
    <label class=”input-title”>Mensagem</label>
    </div>
    <div class=”input-field”>
    <button type=”submit” class=”btn”>Enviar</button>
    </div>
    </div>

    • This reply was modified 4 years, 10 months ago by mcabral2510.
    Thread Starter mcabral2510

    (@mcabral2510)

    Im testing some solutions here and I noticed that has something about the “Use html content type” .. but I dont know what it is.

    @mcabral2510 Did you find any solution? I have the exact same issue. Used to work but now just spits the html tags …

    • This reply was modified 4 years, 10 months ago by mariosnft.
    Thread Starter mcabral2510

    (@mcabral2510)

    @mariosnft, not yet. I’ve looked everywhere but couldn’t find any solution. I hope plugins author can help us.. :/

    Thread Starter mcabral2510

    (@mcabral2510)

    @mariosnft

    I found a solution for me. The problem was with Zoho Mail Plugin. The newest version has a bug with php.

    I rollback zoho plugin to 1.3 version.

    @mcabral2510 Thank you so much for updating here. I also use zoho mail plugin, it seems that will be the cause.
    Thanks again, I really appreciate it!

    Thread Starter mcabral2510

    (@mcabral2510)

    @mariosnft

    Dont worry, Now Im using zoho mail version 1.3.3 and is all good.

    Best regards

    I have the same problem and I’m currently using Zoho mail version 1.3.9

    Update:
    Used WP Rollback to rollback to zoho mail version 1.3.3 and it works! HTML is fine now. Thanks @mcabral2510 !

    • This reply was modified 4 years, 10 months ago by kakarott.
    • This reply was modified 4 years, 10 months ago by kakarott.
    • This reply was modified 4 years, 10 months ago by kakarott.
    Thread Starter mcabral2510

    (@mcabral2510)

    @kakarott

    Use this plugin: WP Rollback
    https://www.ads-software.com/plugins/wp-rollback/

Viewing 10 replies - 1 through 10 (of 10 total)
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