Receiving password changed emails but not new user added emails

  • Hi–Maybe someone could help with an issue that has us stumped. We use WordPress accounts for users to access parts of our website. As an administrator, I receive email notices from WordPress whenever a user changes their passwords. However, I don’t receive an email from WordPress when a new user first creates an account. Seems like these sorts of admin notifications should be an all-or-nothing deal. Any ideas where I should look for issues or fixes?

    The page I need help with: [log in to see the link]

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  • Seems like these sorts of admin notifications should be an all-or-nothing deal. Any ideas where I should look for issues or fixes?

    New User email is enabled by default. Check that WordPress is sending emails at all, you might have problem with the SMTP settings. Did you check the spam folder?

    Thread Starter mattspaur

    (@mattspaur)

    I do receive emails sent from WordPress regarding changed user passwords. Just not emails regarding new users. I’ve check the spam folder. Any other ideas?

    Same issue here. Starting last month the new user emails stopped coming although we get all other WP emails fine.

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