Receiving Separate Inquiries within a Single String

  • Ardor

    (@straightshot)


    8 years ago

    Hi.

    A client that has Contact Form 7 being used on their website for inquiry and booking forms is receiving separate inquiries within one “string” within their email apps. They are using Gmail for their email and the issue shows in both the webmail dash for Gmail and Outlook on their Android mobile device (a Samsung). The interesting thing is that Outlook on the desktop is not having the same problem.

    They are setup with the SMTP measures to make sure that their mail is not mistakingly considered to be spam when sent via the websites inquiry form, and all was good until recently.

    Anyone have a similar experience or able to assist with potential issues that may be causing this? I’m hitting deadends pretty quickly when I look into it.

    Many thanks,

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