Recent Fatal Errors

  • Resolved libertysound

    (@libertysound)


    7 years, 7 months ago

    Recently my registration pages have stopped working on some of my sites. I run a number of membership sites that use almost identical registration forms. I am now getting the following errors. My wordpress and plugin are the latest available version. Also, on these pages the wordpress admin bar doesn’t load. I’ve tried creating a new form, but still get the same issues. I am using the free version of the plugin.

    Site 1
    Fatal error: Class ‘RM_Frontend_Form_Base’ not found in /wp-content/plugins/custom-registration-form-builder-with-submission-manager/public/models/class_rm_frontend_form_multipage.php on line 8
    Edit 3:Turning of reCaptcha didn’t fix this issue, but I didn’t expect it to.

    Site 2
    Fatal error: Uncaught Error: Class ” not found in wp-content/plugins/custom-registration-form-builder-with-submission-manager/external/PFBC/Element/Captcha.php:12 Stack trace: #0 wp-content/plugins/custom-registration-form-builder-with-submission-manager/public/models/class_rm_frontend_form_reg.php(204): Element_Captcha->__construct() #1 wp-content/plugins/custom-registration-form-builder-with-submission-manager/public/models/class_rm_frontend_form_multipage.php(179): RM_Frontend_Form_Reg->hook_post_field_addition_to_page(Object(RM_PFBC_Form), 1) #2 wp-content/plugins/custom-registration-form-builder-with-submission-manager/public/models/class_rm_frontend_form_multipage.php(141): RM_Frontend_Form_Multipage->prepare_fields_for_render(Object(RM_PFBC_Form)) #3 wp-content/plugins/custom-registration-form-builder-with-submission-manager/public/controllers/class_rm_front_form_controller.php(10 in wp-content/plugins/custom-registration-form-builder-with-submission-manager/external/PFBC/Element/Captcha.php on line 12
    Edit 1:Turning off reCaptcha resolved the above error, but I would like to be able to use reCaptcha.

    Site 3: No error and no form

    Edit 2:Additionally, the Country form field causes an unusual text dump. Sometimes just the all the countries other times the entire site’s posts.

    • This topic was modified 7 years, 7 months ago by libertysound. Reason: Additional information
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter libertysound

    (@libertysound)

    Edit 4: The error on Site 1 mentions the file *_multipage.php, but the form in question isn’t a multipage form.

    Thread Starter libertysound

    (@libertysound)

    Edit 5: On Site 3 I duplicated the form, removed a hidden field, and got the following error
    Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 6622839570464 bytes) in wp-content/plugins/custom-registration-form-builder-with-submission-manager/external/PFBC/Base.php on line 12

    Thread Starter libertysound

    (@libertysound)

    Edit 6: On Sites 2 and 3 changing my dropdown fields to radio buttons causes my form to work correctly.

    Thread Starter libertysound

    (@libertysound)

    Issue was solved. Submitted a ticket. They said it could be a compatibility issue with another plugin and asked for administrator login to the website to diagnose the issue. I didn’t feel comfortable giving that out and was able to solve the issue on my own by investigating the plugins installed on my sites.

Viewing 4 replies - 1 through 4 (of 4 total)
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