• Resolved dvharrison

    (@dvharrison)


    Hi your recent update breaks my website.

    I have changed to a default template and activated strong testimonials, but this also breaks the website.

    Please help. I have had to disable it for the moment.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Same here ,just updated and now critical error. We have disabled the plugin until there is a fix.

    Plugin Support Teo Alex

    (@altesin)

    Hello @dvharrison , @anxiousminds ,

    Can you please tell us what the error message is?

    Warmly,

    Teo.

    Thread Starter dvharrison

    (@dvharrison)

    The standard there has been a critical error on this website message.

    Learn more about troubleshooting WordPress

    Thread Starter dvharrison

    (@dvharrison)

    The standard ‘there has been a critical error on this website’

    Plugin Support Teo Alex

    (@altesin)


    @dvharrison can you please ask your hosting provider for a php error log from when the critical error happened ? We could not reproduce the issue on our end.

    I’ve got the same issue on multiple sites. A Rollback to 3.1.17 (https://downloads.www.ads-software.com/plugin/strong-testimonials.3.1.17.zip fixes it for now.

    The PHP error log didn’t show any error (various hosts), neither did the debug.log with WP_DEBUG enabled, so I ended up using the Query Monitor plugin to get an error on my screen:

    Fatal error: Uncaught Error: ltrim(): Argument #1 ($string) must be of type string, array given
    in /.../wp-includes/formatting.php on line 4482

    Call stack:

    ltrim()
    wp-includes/formatting.php:4482
    esc_url()
    wp-content/plugins/strong-testimonials/includes/functions-template.php:58
    wpmtst_the_title()
    wp-content/plugins/strong-testimonials/templates/default/content.php:27
    include()
    wp-content/plugins/strong-testimonials/includes/class-strong-view-slideshow.php:108
    Strong_View_Slideshow::build()
    wp-content/plugins/strong-testimonials/includes/class-strong-testimonials-view-shortcode.php:100
    Strong_Testimonials_View_Shortcode::render_view()
    wp-content/plugins/strong-testimonials/includes/class-strong-testimonials-view-shortcode.php:45
    Strong_Testimonials_View_Shortcode::testimonial_view_shortcode()
    wp-includes/shortcodes.php:434
    do_shortcode_tag()
    preg_replace_callback()
    wp-includes/shortcodes.php:273
    do_shortcode()
    wp-includes/class-wp-hook.php:324
    WP_Hook::apply_filters()
    wp-includes/plugin.php:205
    apply_filters()
    wp-includes/post-template.php:256
    the_content()
    wp-content/themes/child_theme/page.php:21
    include()
    wp-includes/template-loader.php:106
    require_once()
    wp-blog-header.php:19
    require()
    index.php:17

    Thank you @josklever my clients website just had a critical error due to this update, when I rolled back to 3.1.17 its working again.

    I hope they can get this figured out, looking for a new solution for my client.

    Critical error on my site as well. I manually updated to Version 3.1.19 and the front end had the critical error, Admin area still available. When I disable the plugin the site is available again.

    Not sure if it helps, but when the site was down, I went to edit a different plugin’s code through the Plugin File Editor. When I saved, I got this message:

    Your PHP code changes were not applied due to an error on line 21 of file wp-content/plugins/strong-testimonials/includes/elementor/class-strong-testimonials-elementor-widget-activation.php. Please fix and try saving again

    My site is using Elementor. Not sure if this is helpful.

    Plugin Support Teo Alex

    (@altesin)

    Hello,

    We’re pleased to inform you that a fix has been identified and is now available in the newly released version 3.1.20.

    Thank you, @dvharrison, @anxiousminds, @nomadr, @ncheatham and @josklever for your reports and continued patience.

    Wishing you a great day,

    Teo

    It’s solved here. Thanks!

Viewing 10 replies - 1 through 10 (of 10 total)
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