Recent update broke site

@253david Could you please start your own thread, as per the Forum Welcome?
https://www.ads-software.com/support/plugin/jetpack#new-post

There, it would be useful if you could let us know the following:

• In the error message, was there a specific file path instead of **** removed *****?
• Does the error remain if you delete the Jetpack plugin, and re-install it from scratch?

Thank you!

I find the support forums incredibly hard to use. I can never locate the place to start a new thread. I’m sure it is just me.

I removed the beginning of the path because I am concerned about making the structure of my site public. Maybe it doesn’t matter.

I got the message but when I visited the site I couldn’t find a problem. If the issue returns I will start a new thread using the link you provided.

I can never locate the place to start a new thread. I’m sure it is just me.

Here is how I would recommend that you go about it:

1. Go to the plugin’s page on www.ads-software.com
2. Click on the support tab
3. Scroll down to the bottom of the page
4. You’ll find the option to start a new thread there. If no form appears there, that means you are not logged in yet.

Here is a quick video that may help:
https://share.getcloudapp.com/OAuJ2DNy

I removed the beginning of the path because I am concerned about making the structure of my site public. Maybe it doesn’t matter.

In this case, what would be interesting is what comes after wp-content in that path. What comes before is specific to your site, and is not that important for us so you can indeed redact it when you copy the message.