Recent update has broken ALL calculators!

  • Resolved adamjames128

    (@adamjames128)


    1 year, 10 months ago

    Hi there,

    I just updated to the latest version of WordPress, and updated your plugin to the latest version.

    Since that, all calculators on my site (startupbonsai.com) have broken.

    They are just blank.

    Using the inspect tool, I can see that there is still code being inserted but the calculator isn’t there.

    Screenshot: https://app.screencast.com/PMjda8kLvmdpE

    And, yes, all of the embed codes are correct. They were ALL working perfectly before the update.

    Now, they’re all broken.

    Since I can’t have all of my calculators being broken, I’ve restored my site to an earlier version.

    Still, I’d appreciate some help resolving this.

    If I have to pay my assistant to re-build these calculators on another plugin it’s going to cost a lot of budget/time.

    Thanks,
    Adam

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  • Thread Starter adamjames128

    (@adamjames128)

    Apologies – it looks like this issue was due to a conflict with WP Rocket.

    Specifically their delay/defer Javascript functionality.

    I’ve implemented a temporary fix by disabling this on a per page level so it doesn’t affect the calculators we’ve published.

    Can you let me know the paths/url’s of the Javascript used by your plugin?

    I’ll add them as exclusion rules in WP Rocket.

    Thanks,
    Adam

    Hello, @adamjames128

    Please contact the WPRocket plugin support team for clarification, is it possible to add an exception for a specific plugin?
    By default, caching plugins should not affect the operation of the calculator. We have found a tutorial for you on how to find the right JS to Exclude:

    Link

    Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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