Recent update – no “open link in new page” box?

Click the little gear icon when the link thingie is open and you’ll get the old-style link dialog with the “open in new window” checkbox.

Steve,

That little gear icon disappeared. That’s what I’m saying. It’s not there anymore.

Yes, I’ve disabled all plugins and themes. It’s essentially a fresh WP install.

hmmm… If you click “link” in text mode, do you get the old style dialog?

Steve,

Thanks for replying. These are tough times.

With some sites, I still get that wheel, BUT nothing happens when I click on the wheel.

With other sites, the wheel is just not there altogether. When I click to add “link” in text mode, I get that dialog to add the link, and I can add the link using that dialog, but if I’d want to add “open in new page” option using a checkbox, that would be impossible.

This is the case with 5 different sites that I’ve tested. Different servers, different domains, different setups. So it definitely has to do with the recent update.

I’ll happily pay for WordPress to avoid these things. This is quite dangerous for the business. Don’t know what to do next.

I’ll happily pay for WordPress to avoid these things.

The software is free.

This is the case with 5 different sites that I’ve tested. Different servers, different domains, different setups

So the only thing in common on that is you. What could be specific to your setup? Browser extensions? Do you see any errors in the browser’s debug console?

I strongly suspect that, if it’s on the server side, you’re not doing all the necessary testing.

1. This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

2. Where / how are you hosting your site?

3. Check your browser, as noted earlier.

Screenshot: https://i.imgur.com/y61BVAW.png (ALL plugins are disabled)

You say that, but then your menu sidebar in the image has an extra icon in it. The second icon down that looks like two diamonds interlocking.. What is that? That’s not in core WordPress.

Ultimately, your problem here is a Javascript conflict. That can be caused by a lot of things, but plugins and themes doing dumb things is one of them.

Another thing that can cause JS errors is caching. If you have *any* form of caching enabled for the site, then that cache must be completely cleared.

Steven,

1. Plugin/theme conflict was the first thing I tested. I’ve been using WP for 7 years, so I understand how to check for these things. No, none of these tests helped. With everything disabled, I’m still not able to add links as normal, for example.

2. We have a Dedicated Server on WiredTree. I’ve already talked to my hosting. Nothing there, as expected.

3. My browser is not the issue, because why whole team working on sites are experiencing the same issues.

Samuel,

I know the image shows some plugins enabled. I’ve enabled back again because the site cannot function without a few of those.

For the testing purposes, ALL of them were disabled, including themes and caching plugins. The backend stays blue, for whatever reason, and all the issues persist.

If I said I’ve disabled, that means I’ve done it. Why would I lie about this? My interest here is to fix a problem that’s breaking several of my sites right now. I’m happy to do whatever else is possible to pinpoint the issue here.

I would really appreciate any other ideas thrown at me. Thank you!

I’m not saying you’re lying. What I’m trying to point out is the possible problems that can cause the issue you’re seeing.

What you’re reporting is a javascript error. This means that somewhere on your page, javascript is causing problems. This causes the browser to halt javascript processing, which can lead to a lot of various different issues. WordPress’s interface relies on Javascript. Large sections of it won’t work when JS isn’t working.

So, you need to figure out what is adding the bad javascript to your pages. It could be a plugin. It could be the theme. It could be that you have some kind of really aggressive caching system that is serving you old javascript even though you upgraded to newer code with newer javascript.

I can’t see your site, so I can’t trace the problem specifically in a browser and see the errors myself. All we can really do is offer you debugging advice. Disable things until it works properly again. Then you know what broke it.

If disabling everything doesn’t fix it, then the real answer is that you forgot to disable something. Because on a bare-bones pure WordPress install, the Javascript works perfectly. So something else exists that breaks it, and you have to find out what that thing is.