Recently Uploaded images not resizing

  • Resolved carbonomedia

    (@carbonomedia)


    4 years, 2 months ago

    We use your Pro Plugin, and recently have noticed that new products thumbnails aren’t resizing. Have tried a bunch of things like forcing thumbnail regeneration etc, and nothing seems to load the new resized images. I even tried adding in the add_filter( ‘woocommerce_background_image_regeneration’, ‘__return_false’ );
    code to the functions.php that I found on another support question.

    Above link shows a new brand that all thumbnails aren’t resizing, but if you navigate to any other pages you can see that they are loading in the 330×440 versions. https://tradewindsurf.com.au/product-category/surfboards/softboards/

    any idea at all what is going wrong?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @carbonomedia

    Your theme seems to force full size image for GIF format, you can disable it by adding this code to your theme child functions.php under Appearance menu > Theme Editor:

    add_filter('aurum_woocommerce_loop_gif_thumbnails', '__return_false');

    For further support, please contact us at [email protected]

    Best,
    Nabil

    Thread Starter carbonomedia

    (@carbonomedia)

    You Legend, I didn’t even pick up that it was only GIFS. That worked perfectly. ?? thankyou.

    Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Glad it worked for you. Thanks for the follow up!

Viewing 3 replies - 1 through 3 (of 3 total)
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