Receptions de formulaire par mail

  • Resolved prolibformation

    (@prolibformation)


    3 years, 9 months ago

    Help!!
    j’en suis a mon 15eme test d’envoi de formulaire, qui ne fonctionne pas.
    J’ai tout tester, depuis wpforms, ajouter un autre plugin, (contact forms), aller dans réglages general et vérifier, x3 mon mail admin , le retaper, rien n’y fait.
    Je ne re?ois AUCUNE notification de formulaire envoyé en test.
    J’ai besoin d’aide!!!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kenneth Macharia

    (@kmacharia)

    Hi @prolibformation

    I’m sorry to hear that you’re having issues with email delivery.

    To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.

    If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps ??

    Thread Starter prolibformation

    (@prolibformation)

    Thank you sooooooooooooo much!!
    I finally made it by following you advices and the link you gave me.
    Much more easy to understand by choosing the Google choice than Sendinblue by the way.
    You made my day!!!!
    ?? ?? ??

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hey @prolibformation

    I’m glad to hear that!

    Have a good one. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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